~~~~~~~~~~~~ IMPORTANT INFORMATION -- Please read! ~~~~~~~~~~~~

1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts. :side:
Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!" ;)
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the [strike]strikethrough[/strike] member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.

Repeated error msg re Club number

More
8 years 6 months ago #60087 by preisdorf
Have tried all variations of our club number to no avail

00003399
Fox Valley Toastmasters
The topic has been locked.
More
8 years 6 months ago #60088 by Pam
We'd love to help you if we could, but you haven't given us anything to work off.

What are you trying to do with the club number?
What is the error message?
What is your club number?

Please help us help you.

FreeToastHost Ambassador
VPE HOT Toastmasters 2025-2026 hot.toastmastersclubs.org/
Webmaster Redlands Toastmasters 2025-2026 redlands.toastmastersclubs.org/
The following user(s) said Thank You: SteveTheTechie
The topic has been locked.
More
8 years 4 months ago #61639 by preisdorf
Hi Pam-
Every time I sign into the website, it tells me my club number is not accurate.
WE are Fox Valley Toastmasters, 3399.
I've entered 00003399, 3399, 03399, 003399, 0003399 and nothing works. The message indicates: You must enter your correct club number. So each time the administrative access is sent to me. There ahs to be an easier way!

foxvalleytoastmasters.toastmastersclubs.org
or
3399.toastmastersclubs.org

Thanks,
Pat Reisdorf
patreisdorf@sbcglobal.net
District 54

00003399
Fox Valley Toastmasters
The topic has been locked.
More
8 years 4 months ago - 8 years 4 months ago #61640 by Brian
3399.toastmastersclubs.org/ is correct and so is foxvalleytoastmasters.toastmastersclubs.org

I was able to login with the club number 3399 using the "log in as Site Admin" Button

Are you sure your password is correct, case matters in passwords.
Last edit: 8 years 4 months ago by Brian.
The following user(s) said Thank You: SteveTheTechie
The topic has been locked.
More
8 years 4 months ago #61641 by SteveTheTechie
Pat,

Are you trying to log in as a website admin? You have not indicated that. Please be specific when requesting support... help us help you.

Assuming that you are trying to log in as the website admin and are having issues, note that the actual error message for admin ogin errors is:

Club number or password is incorrect.

You seem to be presuming that your club number is entered incorrectly, when it actually could be your password that is the problem.

The error message is are purposely ambiguous so that we do not give hackers any insights that would help them get into your website.
The topic has been locked.
More
8 years 4 months ago #61642 by preisdorf
Thanks, Brian!
It still doesn't work from our end (using the 3399 as the club number. The password works fine. Any other ideas?
Take care,
patreisdorf@sbcglobal.net
3399.toastmastersclubs.org

00003399
Fox Valley Toastmasters
The topic has been locked.
Time to create page: 0.126 seconds