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Member cannot log into our website

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5 years 9 months ago #77363 by dano1@usfamily.net
We have a member who cannot log into the website and has told us she is not receiving the link to reset her password. Is there any way that I, as a site administrator, go in and reset it or is there a way to find where the link may be going? Our club number is 04619.
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  • LindaMann
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5 years 9 months ago #77366 by LindaMann
Replied by LindaMann on topic Member cannot log into our website
What is the members name and if you are the admin, you can
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5 years 9 months ago #77380 by Brian
Did anyone check if the new member was added to the FTH site by the site admin?
The following user(s) said Thank You: LindaMann
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5 years 9 months ago #77387 by dano1@usfamily.net
Hi Brian:
This is a member that has been in Toastmasters for a number of years. Her name has been added. Her name is Kristin Sweetman but the email she uses is her maiden name of Benda and that is the email address listed on our Toastmaster site.
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5 years 9 months ago #77388 by dano1@usfamily.net
Hi Linda: How can I do this after signing on as site administrator?
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5 years 9 months ago #77391 by Brian
The following user(s) said Thank You: LindaMann
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