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Changing Domain Names Hiccup

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4 years 9 months ago #81566 by JLLtmplus
Thanks, Pam.

I thought that I had already made that change before modifying the DNS records to point to the new url but it's also possible that the custom domain name didn't save. Now when I try to navigate to the goodmorningtoastmasters.org page I get the Request a Website page here at FreeToastHost. I have no idea how to check that the custom domain name entry on our admin console is correct - and I suspect that it's not - since I can't bring up the website.

I this a correction that someone in FTH tech support can do for me?

John Labbe
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4 years 9 months ago #81567 by Brian
Replied by Brian on topic Changing Domain Names Hiccup
5677.toastmastersclubs.org/ will always work, go there log in and change your custom domain name.
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4 years 9 months ago #81568 by JLLtmplus
Thanks, Brian.

I did this and got to our admin console but could not save the change. When I tried to save the new domain name I got the error message shown in the screen capture attached.

I entered the new custom domain name with the .org extension. Is that the right way to do it, or is something else going on?

Thanks.

John Labbe
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4 years 9 months ago #81569 by Brian
Replied by Brian on topic Changing Domain Names Hiccup
Anytime you see the datatransfer error click the reload link at the bottom of your site.
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4 years 9 months ago #81570 by JLLtmplus
I have now clicked the reload link several times when attempting to change the entry in the custom domain name field and every single time the reload takes me to the FreeToastHost Request a Website page. When I do this I get the data transmission error message. I click on cancel on that popup, close out the admin console in order to click the reload link and then I see a message window from FTH saying that the alias or custom domain name has been changed. But when I reload the website the old custom domain name is still in the basic settings. Clearly I'm doing something wrong and I apologize for being a complete idiot but I'm really struggling here.
John Labbe
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4 years 9 months ago #81573 by Brian
Replied by Brian on topic Changing Domain Names Hiccup
www.goodmorningtoastmasters.org/ is now working correctly.
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