~~~~~~~~~~~~ IMPORTANT INFORMATION -- Please read! ~~~~~~~~~~~~

1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts. :side:
Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!" ;)
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the [strike]strikethrough[/strike] member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.

Contact Form - Message Not Delivered

More
4 years 5 months ago #82943 by Renee
Replied by Renee on topic Contact Form - Message Not Delivered
Hi Steve -- Thank you for that confirmation. I really like the feature that allows only existing members to send to all members (members@toastofpetaluma.org).

My personal suggestion would be to allow me to place an email in a 'grey list' (using a middle-of-the-road color between black and white lists) that would allow that person to submit a Contact Us form to our club, but not to the email addresses that are limited to existing members.

My fix will be to ask this person to email our VP Membership email address, instead of submitting the Contact Us form.

I've recently been raving about the FTH team and how much I appreciate all that you and the team do for all of us! Again, Thank you!

Renee
The topic has been locked.
More
4 years 5 months ago - 4 years 5 months ago #82944 by SteveTheTechie
Replied by SteveTheTechie on topic Contact Form - Message Not Delivered
Keep in mind that this an example of the trade-off that you are implicitly agreeing to by using the Crowd-Sourced Blacklist feature. Yes, you are very likely getting more protection from getting spammed, but by essentially allowing other clubs to determine whose emails should be blocked & not sent to your club, you are kind of crossing your fingers that some other club using FreeToastHost has not blocked an email address that you actually want to receive email from.

I am not knocking the feature (I created it), but it is important to understand the trade-off.

If you were to just shut off the Crowd-Sourced Blacklist feature, you would not need to white list this person's email address, but your club could get more spam, meaning that you would likely have to actually manage your club black list more actively.
Last edit: 4 years 5 months ago by SteveTheTechie.
The topic has been locked.
More
4 years 5 months ago - 4 years 5 months ago #82947 by SteveTheTechie
Replied by SteveTheTechie on topic Contact Form - Message Not Delivered

Renee wrote: My personal suggestion would be to allow me to place an email in a 'grey list' (using a middle-of-the-road color between black and white lists) that would allow that person to submit a Contact Us form to our club, but not to the email addresses that are limited to existing members.

Well, there are always going to be "edge cases"... I think this is probably one of those situations. The existing functionality works fine for ~90% of clubs and scenarios... I am not inclined to want to add functionality to handle each and every edge case. Going down that rabbit hole only leads to feature glut and makes the system unnecessarily complicated to use.

Bottom Line: If the crowd-sourced blacklist functionality is leading to situations like this that you do not like, then disable that feature and manage your club black list through the other existing means. (like the "Is this SPAM?" links or just editing the list.)
Last edit: 4 years 5 months ago by SteveTheTechie.
The following user(s) said Thank You: Renee
The topic has been locked.
More
4 years 5 months ago #82948 by Renee
Replied by Renee on topic Contact Form - Message Not Delivered
Thank you again, Steve. I am happy with the Crowd-Sourced Blacklist feature and thrilled with the features you've added over time. I'm sticking with the the Crowd-Sourced Blacklist and dealing with the "edge cases" whenever they occur.

Thank you again for the powerful and user friendly FTH website!
The following user(s) said Thank You: SteveTheTechie
The topic has been locked.
Time to create page: 0.331 seconds

Copyright © 2025 FreeToastHost 3 Support. All Rights Reserved.