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Officer code sent to president FTH email not received
- caragon1031
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2 years 3 months ago #90144
by caragon1031
Officer code sent to president FTH email not received was created by caragon1031
Hello,
I am the current president of club 1965, Timberline Toastmasters. The VP of Membership was trying to log in and was instructed to receive a code. I did not receive one in either of my forwarding emails. Is there somewhere else that I could have looked for it?
Thank you,
I am the current president of club 1965, Timberline Toastmasters. The VP of Membership was trying to log in and was instructed to receive a code. I did not receive one in either of my forwarding emails. Is there somewhere else that I could have looked for it?
Thank you,
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2 years 3 months ago #90147
by caragon1031
Replied by caragon1031 on topic Officer code sent to president FTH email not received
Thank you for that. I have more info.
The code was generated by gmail. Maybe a sign on verification through gmail. Also due to our Officer emails have two emails. The .org and a gmail account for each officer.
How could this occur and do you know how I can access this?
In other words, most likely a past office set up a second email, (gmail) in FTH for each officer. Are you aware of anything like this?
The code was generated by gmail. Maybe a sign on verification through gmail. Also due to our Officer emails have two emails. The .org and a gmail account for each officer.
How could this occur and do you know how I can access this?
In other words, most likely a past office set up a second email, (gmail) in FTH for each officer. Are you aware of anything like this?
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2 years 3 months ago #90148
by SteveTheTechie
Replied by SteveTheTechie on topic Officer code sent to president FTH email not received
We do not do anything specifically w/ Gmail, per se. We really do not care much which email system you use. (As long as it is not spamming us and conforms to existing, common email standards for headers.)
If a member does not enter a password for their member login, the system presumes it is because they have forgotten it and will send a link to their primary email address that will give them a way to get logged in.
The only place you can define member email addresses is in Membership Management. The only exceptions are the Admin email address and the Club Archive email address, but those are not treated as member email addresses. Any features that use email are configured via references to officer roles and/or member names, and the system just uses those to reference back to what was entered for email in Mbr Mgt.
Anything else related to officers and their emails just uses the emails already entered in Membership Management. Officer emails are disabled (or enabled) in Member Profiles. Which people are officers and thus have officer email address are set in Membership Management.
If a member does not enter a password for their member login, the system presumes it is because they have forgotten it and will send a link to their primary email address that will give them a way to get logged in.
The only place you can define member email addresses is in Membership Management. The only exceptions are the Admin email address and the Club Archive email address, but those are not treated as member email addresses. Any features that use email are configured via references to officer roles and/or member names, and the system just uses those to reference back to what was entered for email in Mbr Mgt.
Anything else related to officers and their emails just uses the emails already entered in Membership Management. Officer emails are disabled (or enabled) in Member Profiles. Which people are officers and thus have officer email address are set in Membership Management.
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