Online documentation not working

Online documentations isn't working at the moment and will take a while to fix.

Unique Visitors Counter broken

More
2 years 2 months ago #90550 by Digistar2
The "unique visitors since" counter on our website has stopped counting new visitors. Instead, it is decrementing by an average of 1 per day. This has been going on for at least 3 months. Our Google Business Profile shows a healthy stream of visitors, so it's not a lack of same causing this problem.

hinoonhsv.toastmastersclubs.org/
Club 3963
John Williams, site admin

The websites you folks provide and support are great asset to Toastmasters everywhere.
Thanks for all you do.
 
The topic has been locked.
More
2 years 1 month ago #90551 by Pam
Replied by Pam on topic Unique Visitors Counter broken
The counter rolls over the last year.  You've probably had fewer new (unique) visitors this 'period' than you did for the same period a year ago.
You can reset the counter 

FreeToastHost Ambassador
VPE HOT Toastmasters 2025-2026 hot.toastmastersclubs.org/
Webmaster Redlands Toastmasters 2025-2026 redlands.toastmastersclubs.org/
The topic has been locked.
More
2 years 1 month ago - 2 years 1 month ago #90571 by SteveTheTechie
Pam is correct.  The thing to understand here is that the "unique" criteria puts a burden on our database because the only way to verify that a new visitor is "unique" is if we store the IP addresses and/or device ID (the random text id we put in a cookie on your devices) of every unique visitor in our database so we can use that later for checking "new" visitors.    

This means we have a massive DB table that just stores a bunch of IP addresses and/or device IDs.   

This table size was getting out of hand, so I had to make a decision in the past that like a lot of features we have in FTH, we will give you the feature, but often with certain practical limits.  In this case, the "limit" was the time frame for which we will keep the IP addresses and/or device IDs so that we can keep the related table to a sane, manageable size.
Last edit: 2 years 1 month ago by SteveTheTechie.
The following user(s) said Thank You: Digistar2
The topic has been locked.
More
2 years 1 month ago #90572 by Digistar2
Steve, is the DB able to keep up with a year's worth for all websites? If not, is there a shorter span that we should use?
The topic has been locked.
More
2 years 1 month ago #90573 by SteveTheTechie
A year's worth seems ok.  
The following user(s) said Thank You: Digistar2
The topic has been locked.
Time to create page: 0.098 seconds