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Second Question - New Member Not getting email invite to Free Toast Host

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9 months 3 weeks ago #93630 by Drob12
Good Evening,

I have two situations.  

1. I have a member who used to be able to access the agendas and free toast hosts, but now she can't. I am not sure how to fix the problem. Do I need to remove her and re-add her? When I send out the meeting agenda, her email bounces back.

2. I have added a new member to Free Toasthost. Her name is crossed out, but she has not received the invitation email to accept access. What should I look at in the system?

Thank you in advance for your help!

Sincerely,
Donna Robinson
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9 months 3 weeks ago #93631 by Jane Atkinson
Please could you give us your club number, so that someone can investigate further.

The first name of the member(s) in question may also be useful.

Do NOT remove and re-add the existing member, or you lose all their history.

Get the new member to check their spam folder, as opt-in messages can sometimes go there.

Secretary, EY Toastmasters club 1137486, District 112
Auckland, NZ
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9 months 3 weeks ago #93642 by Drob12
Thank you!  Our club number is 01142290, and the member's first name is Jesse.

Thank you,
Donna
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9 months 3 weeks ago #93646 by Brian
1) her name is entered as Jessie
2) using her email to log in I can access the agenda but not update as she does not have a role that has update access, nor is she appointed officer as an updater by the admin,
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9 months 3 weeks ago #93650 by Drob12
Good Morning!

Thank you so much for the information! How do I change her access to receive meeting agendas and sign up for meeting roles?

Donna
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9 months 3 weeks ago - 9 months 3 weeks ago #93651 by Brian
Her mailbox is FULL, nothing you or I an do about that.

Sent To: "members-1142290@toastmastersclubs.org" , jessehamm0ck@outlook.com; Result: 554 5.2.2 mailbox full; STOREDRV.Deliver.Exception:QuotaExceededException.MapiExceptionShutoffQuotaExceeded; Failed to process message due to a permanent exception with message [BeginDiagnosticData]The process failed to get the correct properties. 1.84300:02000000, 1.84300:9F000000, 1.84300:A1000000, 1.84300:01000000, 1.84300:08000000, 1.116652:82000000, 1.81836:04020000, 0.117068:03000000, 1.79180:02000000, 1.79180:9F000000, 1.79180:FA000000, 0.73100:14000000, 0.38698:47000000, 1.41134:87000000, 7.36354:010000000000010C01000000, 1.41134:87000000, 7.36354:010000000000010C87000000, 0.34102:6E2E5616, 5.29818:0000000030303033376666652D313863372D376130332D303030302D30303030303030303030303000383231, 5.55446:00000000333A30003536612D, 7.29828:134603C00300000064616330, 7.29832:000000C0030000005420382E, 4.45884:DD040000, 4.29880:DD040000, 4.59420:DD040000, 7.40840:010000000000010C18000000, 8.45434:FE7F0300C718037A000000000000000018000000, 1.46798:04000000, 5.10786:000000, mailboxfull; Subject: [Praisemasters Club] Fw: Longshoremen strike might affect you;]
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Last edit: 9 months 3 weeks ago by Brian.
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