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Added new member and nothing happens

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I'm an experienced webmaster who just tried to add a new member for the first time in FTH4. I tried repeatedly and nothing is added and no email received about an add. Why?
I am webmaster for club 1999 in District 220
Error message received after recent try to add is
Skipped Jocelyn McDaniel (email already in this club).
However no listing of this person with her information crossed out

Last edited 4 Nov 2026, 5:28 p.m. by Jeffrey Miller: Add club number and more details

1) without your club number we can do nothing for you.

2) If you tried to add someone and "nothing happened" did you look at the top of your screen for the error?

Did you follow the documentation?
https://support.toastmastersclubs.org/doc/fth4/adding-members
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
Club number?
If Jocelyn is already be in the system as a prospect, guest, etc. the system will not let you add her email a second time. Check your other member lists. If found, move her to the member list.

Peter B
Asheville Speechcrafters
Club 8215

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