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some members unable to email agenda to group

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11 years 5 months ago #33436 by jmayes
Hello. Some members are unable to send the meeting agenda via email at club 1085163. I don't see any settings on the website that would prevent this. Do you have any ideas? The current agenda is 2/27.
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11 years 5 months ago #33437 by Brian
What error are they getting?

What Browser and version are they getting?
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  • RogerM
  • Visitor
  • Visitor
11 years 5 months ago #33438 by RogerM
A couple of ideas

Are they using Internet Explorer? If so, they need to make sure their cookie settings are correct: support.toastmastersclubs.org/doc
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11 years 5 months ago #33440 by jmayes
Yes with IE, various versions from 8 to 11. Cookies are enabled.
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11 years 5 months ago #33458 by SteveTheTechie
Ok I am seeing some email failures in our system error log related to the agenda email function.

I will be looking into this more... I request your patience. I may have some questions as I proceed.

First of all, are your members getting any visible error message, or is the email just lost in the "great email void"?
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11 years 5 months ago #33459 by SteveTheTechie
jmayes:

I have inserted some test code. Can you please attempt to email your agenda to your club again? That will help me capture some helpful info for this issue.
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