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As admin, how do I upload a member's photo? 9 years 6 months ago #40170

  • PeggyLeeHanson
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A club member is unable to upload their photo. I had been able to "upload" the photo, but the it does not show under her profile. Where does the photo reside after I upload it? File size is 51K and is a JPG. Thanks for the assit.
Respectfully and gratefully,
Peggy Lee Hanson
TM35 Leadership Club #1517456
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As admin, how do I upload a member's photo? 9 years 6 months ago #40171

  • RogerM
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Please provide your club number in every post so we can assist you better.
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As admin, how do I upload a member's photo? 9 years 6 months ago #40172

  • PeggyLeeHanson
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I apologize for leaving that information off.

My club number is 1517456, TM35 Leadership Club.

thank you.
Respectfully and gratefully,
Peggy Lee Hanson
TM35 Leadership Club #1517456
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As admin, how do I upload a member's photo? 9 years 6 months ago #40173

  • SteveTheTechie
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Who is the person?
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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As admin, how do I upload a member's photo? 9 years 6 months ago #40174

  • PeggyLeeHanson
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Gina Nevin, our current club president.

Is the problem related to the specific person?
Respectfully and gratefully,
Peggy Lee Hanson
TM35 Leadership Club #1517456
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As admin, how do I upload a member's photo? 9 years 6 months ago #40176

  • SteveTheTechie
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Ok, the photo did not get onto the server.

All member pics are stored in a folder on the server that is the club number (as the folder name). You cannot access that folder directly, but Brian or I can. I looked in the folder... the photo is not there.

So, this is likely a question of why you were not able to do the upload... You need the latest Adobe flash loaded to do any file uploads. I would recommend updating it just to be sure: get.adobe.com/flashplayer/

Also, note that the current file uploading technology we use is a bit outdated--we will be replacing that shortly. (The replacement is being tested now.)
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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As admin, how do I upload a member's photo? 9 years 6 months ago #40178

  • PeggyLeeHanson
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I have the latest version of Flash; that is not the issue for upload.
These are the steps I've taken:
1. Accessed the Admin Console.
2. Selected Membership Management.
3. Scrolled down to the Upload Photo for a Member.
4. Browsed to select JPG, sized 160x200 pixels.

Says the photo is saved, but does not display.

I've tried the process for editing my own and it worked.

And while doing more testing, something changed and the photo uploads are now working.
Respectfully and gratefully,
Peggy Lee Hanson
TM35 Leadership Club #1517456
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As admin, how do I upload a member's photo? 9 years 6 months ago #40179

  • SteveTheTechie
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And while doing more testing, something changed and the photo uploads are now working.


You probably inadvertently forced your browser to reset its cache.

Anyway, closing this thread since you say it is working.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
The topic has been locked.
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