Welcome, Guest

1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts.

Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!"
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the ~~strikethrough~~ member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.

Page:
1

TOPIC:

Can not add new members in Quick Add tab 9 years 4 months ago #41318

tpetchy
Topic Author
Offline
Junior Member
Posts: 24
Thank you received: 0

I just tried to add a new member via the Quick Add tab and received the following message:

Errors Detected -- Please Correct.
line# 1: name (Marty XXXX) or email (This email address is being protected from spambots. You need JavaScript enabled to view it.) already in use for another person
Go Back and Correct

My entry in the name box is:

Marty XXXX This email address is being protected from spambots. You need JavaScript enabled to view it. 123-456-7890

I checked all of the other tabs (Member, Prospects,...) and the name and email is not present anywhere and thus unique. I tried several times with different names and emails with the same results.

I am logged in as the site administrator and I am not an officer.

BTW, the improved site is a step in the right direction.

Blue Diamonds Toastmasters Club #687414
VP-E and Webmaster
687414.toastmastersclubs.org/

Using mostly the latest version of Firefox,
occasionally Chrome and Vivaldi and
rarely Brave.

LinkedIn: www.linkedin.com/in/anthonypietrzykoski

The topic has been locked.

Can not add new members in Quick Add tab 9 years 4 months ago #41320

Brian Away Administrator Posts: 11644 Thank you received: 3880	I would have to guess that you are referring to Marty Wolff he is already in the members list Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.

Can not add new members in Quick Add tab 9 years 4 months ago #41323

tpetchy
Topic Author
Offline
Junior Member
Posts: 24
Thank you received: 0

OK, he and the others are there. This brings up a new question. After adding Marty the first time I went back to the Members tab and he was not there (or anywhere for that matter). I tried going to other tabs and other topics and refreshing the page and the new members did not show up. that is when I tried to re-add the names. After reading your response I exited as admin and logged back in and poof! there they were. How long does it take for the Member tab to be populated after adding? Is there a way to force a refresh of the list?

The topic has been locked.

Can not add new members in Quick Add tab 9 years 4 months ago #41324

Brian Away Administrator Posts: 11644 Thank you received: 3880	Your browser is caching the unchanged screen. You will have to do a screen reload, depending on the browser hold the shift key and click the reload symbol in your browser Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.

Can not add new members in Quick Add tab 9 years 4 months ago #41325

tpetchy Topic Author Offline Junior Member Posts: 24 Thank you received: 0	Thanks Blue Diamonds Toastmasters Club #687414 VP-E and Webmaster 687414.toastmastersclubs.org/ Using mostly the latest version of Firefox, occasionally Chrome and Vivaldi and rarely Brave. LinkedIn: www.linkedin.com/in/anthonypietrzykoski
	The topic has been locked.

Can not add new members in Quick Add tab 9 years 4 months ago #41357

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

tpetchy wrote:
OK, he and the others are there. This brings up a new question. After adding Marty the first time I went back to the Members tab and he was not there (or anywhere for that matter). I tried going to other tabs and other topics and refreshing the page and the new members did not show up. that is when I tried to re-add the names. After reading your response I exited as admin and logged back in and poof! there they were. How long does it take for the Member tab to be populated after adding? Is there a way to force a refresh of the list?

I am the current system developer.

All lists should update immediately--that is the design. You are saying that you entered some new info in Quick Add and the lists did not update?

Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.

Last edit: by SteveTheTechie.

The topic has been locked.

Can not add new members in Quick Add tab 9 years 4 months ago #41431

tpetchy
Topic Author
Offline
Junior Member
Posts: 24
Thank you received: 0

That is correct. I'm not sure (haven't tried) if what Brian said was the problem but the new names didn't appear, for me, until I logged out as admin then logged back in.

The topic has been locked.

Can not add new members in Quick Add tab 9 years 4 months ago #41440

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

tpetchy: I need your browser info. What browser and version are you using?

I am using IE11 (that is what I develop/test on), and I am not able to reproduce the issue with the Quick Add tab.

Also, can you tell me what you put in? Did you put a name and email and phone or did you enter something else? It should not matter, but I just need to be able to exactly repeat what you entered to find any issue.

The topic has been locked.

Can not add new members in Quick Add tab 9 years 4 months ago #41661

tpetchy
Topic Author
Offline
Junior Member
Posts: 24
Thank you received: 0

tpetchy: I need your browser info. What browser and version are you using?

Firefox 33.1

I am using IE11 (that is what I develop/test on), and I am not able to reproduce the issue with the Quick Add tab.

Today I tried adding new names and it worked as advertised. I added a test case then immediately, as before, went to the Members tab to check if they were entered and they were. Here is what I just tested with:
Test number1 This email address is being protected from spambots. You need JavaScript enabled to view it. 570-555-1234
Test number2 This email address is being protected from spambots. You need JavaScript enabled to view it. 570-555-4567
Test number3 This email address is being protected from spambots. You need JavaScript enabled to view it. 570-555-8901

Also, can you tell me what you put in? Did you put a name and email and phone or did you enter something else? It should not matter, but I just need to be able to exactly repeat what you entered to find any issue.

First and last name, email address, phone number. (No punctuation between fields).

I can not reproduce the problem either. The problem must have been as Brian suggested the browser's cache. I'll let you know if I have any future problems.

Thanks for your help.