Welcome, Guest

1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts.

Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!"
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the ~~strikethrough~~ member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.

Page:
1

TOPIC:

Member not receiving verification email 9 years 2 months ago #46065

slacjo Topic Author Offline New Member Posts: 5 Thank you received: 0	I have a new member who is not receiving a verification email when she tries to authenticate her email address. She has checked her spam and junk folders for the emails, and they are not there. She also asked her IT department to unblock emails from Toastmastersclubs.org and they said there were none to be blocked in the first place. Thanks for your help in advance.
	The topic has been locked.

Member not receiving verification email 9 years 2 months ago #46066

slacjo Topic Author Offline New Member Posts: 5 Thank you received: 0	OH- and I checked to make sure her email was spelled correctly.
	The topic has been locked.

Member not receiving verification email 9 years 2 months ago #46067

Brian Offline Administrator Posts: 11647 Thank you received: 3880	1) please post your club number in every post 2) We are good but we need at least the first name of the member. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560 The following user(s) said Thank You: SteveTheTechie
	The topic has been locked.

Member not receiving verification email 9 years 2 months ago #46144

slacjo Topic Author Offline New Member Posts: 5 Thank you received: 0	Our club number is 3159 and the member is N. Candle.
	The topic has been locked.

Member not receiving verification email 9 years 2 months ago #46146

Brian
Offline
Administrator
Posts: 11647
Thank you received: 3880

I can see 2 emails sent to Nicole on Feb 11

Feb 11 15:33:35 toastmastersclubs sendmail[13163]: t1BFXXTx013160: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:02, xdelay=00:00:01, mailer=esmtp, pri=151743, relay=mx1.hotmail.com. [65.54.188.94], dsn=2.0.0, stat=Sent ( <This email address is being protected from spambots. You need JavaScript enabled to view it.> Queued mail for delivery)
Feb 11 15:34:52 toastmastersclubs sendmail[14289]: t1BFYpSI014286: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=120772, relay=mx3.hotmail.com. [65.55.92.184], dsn=2.0.0, stat=Sent ( <This email address is being protected from spambots. You need JavaScript enabled to view it.> Queued mail for delivery)

and I can see the one i sent today

Feb 12 14:29:12 toastmastersclubs sendmail[4218]: t1CETBBH004214: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=120772, relay=mx2.hotmail.com. [65.55.92.136], dsn=2.0.0, stat=Sent ( <This email address is being protected from spambots. You need JavaScript enabled to view it.> Queued mail for delivery)

They have ll been accepted by hotmail. So they will be in her inbox or spam folder.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560

The topic has been locked.

Member not receiving verification email 9 years 2 months ago #46148

slacjo Topic Author Offline New Member Posts: 5 Thank you received: 0	Yes, because I switched from her work email to her private email address yesterday. Do you have anything sent to This email address is being protected from spambots. You need JavaScript enabled to view it. earlier?
	The topic has been locked.

Member not receiving verification email 9 years 2 months ago #46149

Brian Offline Administrator Posts: 11647 Thank you received: 3880	no emails were sent to or received from This email address is being protected from spambots. You need JavaScript enabled to view it. in the last 3 weeks Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.

Member not receiving verification email 9 years 2 months ago #46150

slacjo Topic Author Offline New Member Posts: 5 Thank you received: 0	That was the email she was having trouble with. I'll ask her if she wants to use that address or not, but for the time being her hotmail account works.
	The topic has been locked.