Welcome, Guest
Username: Password: Remember me
1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts. :side:
Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!" ;)
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the strikethrough member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.
  • Page:
  • 1

TOPIC:

Login problems. #2 9 years 7 months ago #48117

  • d_j_liu
  • d_j_liu's Avatar Topic Author
  • Offline
  • Junior Member
  • Junior Member
  • Posts: 21
  • Thank you received: 4
Sometimes the list of names in the login window does not populate. This has happened to me many times but usually works on retry. Today one of our members who has used the web site for months can no longer login. Nothing happens after we entered her first name or full name. Then we switched to another, almost identical, computer in the office and it worked.

It seems that the mechanism for user look up can be more reliable.
David J. Liu, ACS ALB
Club 907017, Goleta, CA
The topic has been locked.

Login problems. #2 9 years 7 months ago #48118

  • RogerM
  • RogerM's Avatar
  • Visitor
  • Visitor
Usually, if there is a log in problem, it is because of a cookie setting or a cache issue.

Clear the cache by scrolling to the bottom of the page and clicking on the reload link.

Also, if the website does not recognize the name, try the email associated with the member.
The topic has been locked.

Login problems. #2 9 years 7 months ago #48130

  • d_j_liu
  • d_j_liu's Avatar Topic Author
  • Offline
  • Junior Member
  • Junior Member
  • Posts: 21
  • Thank you received: 4
Thanks. I did not know we can enter e-mail address. We will try this the next time it happens.
David J. Liu, ACS ALB
Club 907017, Goleta, CA
The topic has been locked.
  • Page:
  • 1
Moderators: Pamrhtaylor3jliumarc33NotLiabledeedubbleyooNSBPhyllis Kirouac
Time to create page: 0.032 seconds
Powered by Kunena Forum