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TOPIC:

Site Can't Be Reached 5 years 9 months ago #70782

vshipley
Topic Author
Offline
Junior Member
Posts: 23
Thank you received: 2

For about six months I have not been able to access our FTH site from one specific computer, though I can access it from my tablet and Android phone. I've cleared cookies, checked to see that cookies are stored, and can get to all other sites (including TI). I'm running on Windows 10 Pro. Using Chrome, Firefox, and MS Edge. Our site is HorizonClub.ToastmastersClubs.org.

Victoria Shipley, DTM
VP-Education
Horizon Club #4465

The topic has been locked.

Site Can't Be Reached 5 years 9 months ago #70783

Brian Offline Administrator Posts: 11647 Thank you received: 3880	I will need the internet IP address of the computer. go here www.whatismyip.com/ and tell me what your Public IP address is from that computer. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.

Site Can't Be Reached 5 years 9 months ago #70784

vshipley
Topic Author
Offline
Junior Member
Posts: 23
Thank you received: 2

When I used your provided link I received an error message, not allowing me to find my IP address. Calling on my home tech, we found that disconnecting our VPN agent (VPN Unlimited) allowed me to connect. The address I was using was 108.62.21.154 provided by the VPN. It is working now that we've turned off the VPN.

My take-away is, for some reason the VPN won't allow me to access this FTH site.

Thank you for your assistance.

Victoria Shipley, DTM
Horizon Club #4465

The topic has been locked.

Site Can't Be Reached 5 years 9 months ago #70785

Brian Offline Administrator Posts: 11647 Thank you received: 3880	Due to VPN abusing FTH most of them have been blocked, and we will not be removing the blocks for VPN Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.

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