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Unable to Sign-In 5 years 8 months ago #71502

  • williamfishersr@gmail.com
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1246 Table Talkers / Admin for club/ Our President is unable to sign-In. Here is all the info he has sent me.

Michael Nakao

11:23 PM (15 hours ago)

to me
When did your issue 1st occur? I haven't been able to log in since we switched to the new website look

What operating system, browser, & browser version are you using? I've tried Microsoft Edge and Firefox
Did you refresh your browser cache? Yes
Are your cookies enabled? Yes
Lastly, a screen shot is often helpful.



Mike

To


Forwarded message
From: Michael Nakao <This email address is being protected from spambots. You need JavaScript enabled to view it.>
Date: Thu, Aug 16, 2018 at 11:23 PM
Subject: Re: Login
To: William Fisher Sr <This email address is being protected from spambots. You need JavaScript enabled to view it.>


When did your issue 1st occur? I haven't been able to log in since we switched to the new website look

What operating system, browser, & browser version are you using? I've tried Microsoft Edge and Firefox
Did you refresh your browser cache? Yes
Are your cookies enabled? Yes
Lastly, a screen shot is often helpful.


Mike

On Tue, Aug 14, 2018 at 11:42 AM, William Fisher Sr <This email address is being protected from spambots. You need JavaScript enabled to view it.> wrote:

Hi Michael,

I'm in our club website and when I email our support system this is some of the question they are asking.

4. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.

Can you answer those for me?

Bill






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Unable to Sign-In 5 years 8 months ago #71505

  • Brian
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What is the error?
Did they click the reload link at the bottom of the site.?

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Unable to Sign-In 5 years 8 months ago #71545

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1246 Table Talkers/Unable to sign in

I have clicked the reload link on the bottom of the page. I have not been able to sign into our club website since the new website look went into effect. I tried doing the password reset option by just putting in my user name but it says I am not registered.

Michael Nakao
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Unable to Sign-In 5 years 8 months ago #71547

  • Pam
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I suspect it is something to do with the green on the banner. Get whoever did that to remove it and try again

Check our terms of use:
support.toastmastersclubs.org/doc/item/terms-of-use-agreement
Pam Holley, DTM
FreeToastHost Ambassador
Redlands Toastmasters Club, Secretary 2023-2024 redlands.toastmastersclubs.org/
HOT, President 2023-2024 hot.toastmastersclubs.org
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Unable to Sign-In 5 years 8 months ago #71548

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1246 Table Talkers/Unable to sign in

I have clicked the reload link on the bottom of the page. I have not been able to sign into our club website since the new website look went into effect. I tried doing the password reset option by just putting in my user name but it says I am not registered.

Michael Nakao


I removed the banner html ... you can log in now.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
The following user(s) said Thank You: Pam
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