TOPIC:

Good day,

The hyperlink to access “Meeting Agenda” is no longer a live link on our club website (5499945). Today, October 14, 2018, at or about 8:55 P.M. CST, I logged in as the administrator to publish the agenda. The link did not work. I then logged in as a member. The link did not work. I cleared my cache and repeated the process. The link did not work. I am using Google Chrome. Any suggestions on how to access the agenda? I also noticed, all the member only links are inaccessible.

Thank you in advance for your assistance with this matter.

All the best...

I just logged in as the admin and the meeting agenda link works.
Log out
click the reload link at the bottom of your site.
Log in
and try again.

Both the member login and admin button are grey out. See attachment.

click on one of them and then accept the private statement and login

Thanks I did that too. The "Meeting Agenda" link is inaccessible.

I will check back later to see if it works. I have an appointment but I wanted to get this agenda published but looks like it will have to wait. Perhaps once I am done with my appointment, my computer will work. I must be something on my end. Thanks all the best....

Good day,

I wanted to check back in to inform you that I am unable to access the website from my computer. I went to the library and it worked. So, I published the agenda from the library computer. I have cleared my cache on my personal computer and each time I try to log in our club website, 5499945, I am asked every time to accept the privacy statement, which I have not been asked before on my personal computer. I am unable to reload the web page because that link is not live like the meeting agenda and a few others under the members only site.

Today, I noticed another issue, I asked a member (Candace Williams) to log in to the website and she shared her screen with me. There is a straggled file under member downloads (see attachment). No one is able to access the file manager in the club. This issue occurred before and I was encouraged to check with the other person who had access at that time. I checked with the person and she asserted she does not go under file manager. Presently, no one has access to the file manager in the club and I have been unable to access this link because, like the meeting agenda, the link is not live. When I use the admin access, you can see the folder labelled to be nestled under folder #7 but it is straggled. Any suggestions? Thanks in advance for your help.

All the best….

What operating system version and browser and version are you using?
We do not provide PC support, you have something wrong with your browser setup, Please check your cookie settings with this doc
support.toastmastersclubs.org/doc/item/cookie-settings

I logged in as you the member and was able to access the agenda and you have update access.

Other issues,
1) you have not assigned your 8 officers in the members section. Only VPPR and SEC.
2) There are no strange links in your menu or in the file manager

Thank you. I use Chrome. All the best...

What operating system and what version of chrome?

Google Chrome is up to date
Version 70.0.3538.67 (Official Build) (64-bit)

Windows 10 Version 1803 @2018

Thanks. All the best....

1) Your other member is logged in as the site admin and as a member. Have her only log in as a member and look at the file manager.

2) on windows 10 and chrome i logged into you site as the side admin and the Agenda link is accessible.

3) You cannot access the member link as an admin you need to be logged in as a member

4) logging in as you I can access the agenda and member downloads.

Please disable all chrome plugins, or use a fresh install of Firefox as your chrome has issues.