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Membership Management 6 years 4 months ago #73896

  • mistered
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I am getting this notice when I try to open the Membership Management page:

***DATA TRANSFER ERROR***
JavaScript Function=AJAXLoader[WhichVar=AllMembership]
Status=error
Error=Internal Server Error
Please notify us about this at support.toastmastersclubs.org .
Would you like to reload this website from the server?

Running Windows 7. This just occured today.
Ed Smith
Humor Masters Toastmasters
Club 1059533
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Membership Management 6 years 4 months ago #73899

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works for me
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Membership Management 6 years 4 months ago #73900

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click the reload link at the bottom of your site and try again
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Membership Management 6 years 4 months ago #73916

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Same error as mistered for Chapel Hill Toastmasters. Data Transfer Error, tried on a couple of browsers and with different people logged in (officers).
Thanks
Greg
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Membership Management 6 years 4 months ago #73917

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Brian tried this fix from both the error message and the bottom of the page but Membership Management does not load the members list. The screen comes up but not the list of people in the club.
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Membership Management 6 years 4 months ago #73921

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I can see all the members of your club in the membership management application.

Are you running this from work?
Have you tried this from home?
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Membership Management 6 years 4 months ago #73926

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Membership Management now works for me. No reason - it just started working.
Ed Smith
Humor Masters Toastmasters
Club 1059533
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Membership Management 6 years 4 months ago #73929

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I did not change anything and our internal error log does not list any errors for Membership Management. :unsure:
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Membership Management 6 years 4 months ago #73954

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Tried a couple of computers. Both an Mac and Dell, I will try a different location tonight but am having the same issue as the VPM - neither of can access the list. I really appreciate all the help you give us and support. I don't see an error log I can access. The log in would be as Laura R. Lane (my wife is president of the club). I am the intermediary contacting you. She was going in to print badges but no name come up.
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Membership Management 6 years 4 months ago #73955

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Attached is the screenshot of the error message.
Attachments:
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Membership Management 6 years 4 months ago #73957

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Checked in with VPM and Treasurer, everyone is having the same issue. We have two new members to go in, print badges, and give them the ability to sign up for roles. We are pretty stuck. All other functionality seems to be working fine.
Greg
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Membership Management 6 years 4 months ago #73959

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Ok, I dug into this a bit more and after a lot of testing discovered that the datetime code library that we use on the server has an apparent bug in it relating to adding 30 days of time to a February date--the bug was crashing the code. I discovered that if I instead add 720 hours (same time as 30 days) it works, so I have implemented that code change as a work around.

This was a strange bug in that library that I have never seen before. Usually, that library has been very reliable.

Not everyone would see this bug, that is why it was so hard to sort it out.

So, everything should be all good now.
The following user(s) said Thank You: GregLane59
Last edit: by SteveTheTechie.
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Membership Management 6 years 4 months ago #73960

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This team is the best! Keeping the front lines of TM running smoothly. The enhancements to FTH have made the Pathways transitions so much easier. I can't thank you enough for all the work your team does. We really appreciate it in Chapel Hill, NC. Come visit - we will take you out to lunch. I tried the tip jar but it says you are not taking them right now. Now we can get our new members involved and off to the races!
Greg
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Membership Management 6 years 4 months ago #73962

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The enhancements to FTH have made the Pathways transitions so much easier.


Thanks... that was the goal. ;-)
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