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TOPIC:

Can't log-in/can't register? 6 years 4 months ago #74058

Camden
Topic Author
Offline
New Member
Posts: 4
Thank you received: 0

The President for the GE Appliances Toastmaster group (Club Number 2410414) cannot successfully register and log in to this site.

When trying to register for support, it says that the email address entered already exists (and therefore can’t use that address to register), but then when asked it to send a password reminder, it states “Invalid email address”.

Can't find a "Contact Us" link without signing in.

Attempted registration with two different email addresses with the same results:
Personal: This email address is being protected from spambots. You need JavaScript enabled to view it.
Business: This email address is being protected from spambots. You need JavaScript enabled to view it.

Can someone look into this and reach out to him directly?

Thank you!

The topic has been locked.

Can't log-in/can't register? 6 years 4 months ago #74059

Brian Offline Administrator Posts: 10468 Thank you received: 3866	Neither of those email addresses are members of the support site. He is registered under This email address is being protected from spambots. You need JavaScript enabled to view it. and he never activated his account. He should be able to log in with the email and password he registered with.
	The topic has been locked.

Can't log-in/can't register? 6 years 4 months ago #74060

Camden Topic Author Offline New Member Posts: 4 Thank you received: 0	Checking... The decline messages were received even after following the activation link. So an attempt was made to activate but was unsuccessful. Any advice or resets or resends that can be done on this end?
	The topic has been locked.

Can't log-in/can't register? 6 years 4 months ago #74061

Brian Offline Administrator Posts: 10468 Thank you received: 3866	I manually activated his account.
	The topic has been locked.

Can't log-in/can't register? 6 years 4 months ago #74063

Camden Topic Author Offline New Member Posts: 4 Thank you received: 0	Still getting "Invalid email address" for either email provided above. Can you reach out to him via the email addresses above with his credentials? (I'm his Area Director). He needs the direct help, and I need to sign out and don't want impede this getting resolved.
	The topic has been locked.

Can't log-in/can't register? 6 years 4 months ago #74067

Camden
Topic Author
Offline
New Member
Posts: 4
Thank you received: 0

Brian wrote:
Neither of those email addresses are members of the support site.

He is registered under This email address is being protected from spambots. You need JavaScript enabled to view it. and he never activated his account.
He should be able to log in with the email and password he registered with.

That is the issue then. Either by typo or however... the email address SHOULD BE...

This email address is being protected from spambots. You need JavaScript enabled to view it.

NOT

This email address is being protected from spambots. You need JavaScript enabled to view it. (missing the "ge")

Can his account be fixed with the correct email address, and then a new activation email be sent please?

Thank you!

The topic has been locked.

Can't log-in/can't register? 6 years 3 months ago #74102

Brian Offline Administrator Posts: 10468 Thank you received: 3866	Scott's account has been deleted, he can register again.
	The topic has been locked.