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Website Problems 5 years 2 days ago #74896

  • MaryChisholm
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We continue to have website issues no matter what day of week, time, etc. We sent out the agenda via email and hit send and it spins. If I refresh, get the data transfer error message, and wait several hours, etc. it shows up. This time today I didn't receive it but checked with our VPE and he had received it. Then I went in to remove myself from a role, it fades out and just stays there. I hit refresh and am waiting to see if it shows up. I checked our FTH email and it shows there but I haven't received the email yet. It's making life difficult for our club. Can you please help us with this?

Thank you.

Mary Chisholm, VPPR
#1799014
Mary Chisholm, DTM
VP Education
Web Administrator
Club #1799014
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Website Problems 5 years 2 days ago #74897

  • Brian
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The secondary email for your vpe was illegal I have removed.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Website Problems 5 years 2 days ago #74898

  • MaryChisholm
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Brian,
What does that mean and how does that affect the problems we are having?
Mary Chisholm, DTM
VP Education
Web Administrator
Club #1799014
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Website Problems 5 years 2 days ago #74899

  • Brian
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His secondary email address was invalid and caused the mail application 5o fail.


Try it now it should work

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Website Problems 5 years 1 day ago #74901

  • MaryChisholm
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Thanks Brian. I signed up for a role this morning and it worked. I'll check with others tonight. Where is that secondary address located?
Mary
Mary Chisholm, DTM
VP Education
Web Administrator
Club #1799014
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Website Problems 5 years 1 day ago #74902

  • Brian
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in the members profile

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Website Problems 5 years 1 day ago #74915

  • MaryChisholm
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Brian, tonight our VPE said that he cannot login as administrator. He was able to before so what is causing this now?
Mary Chisholm, DTM
VP Education
Web Administrator
Club #1799014
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Website Problems 5 years 1 day ago #74917

  • Pam
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Your VPE is not the website admin, you are. If he can log in as a member, he will have access to the modules he has been assigned access on (Website settings, agenda settings and agendas).

If you've shared the admin password and changed it, and he needs access to other modules, you'll need to give him access via the access settings. Otherwise you'll need to share the admin password with him (not recommended).

He seems to have logged in as a member about 3 hours ago, so he should have access to the assigned modules
Pam Holley, DTM
FreeToastHost Ambassador
Redlands Toastmasters Club, Secretary 2023-2024 redlands.toastmastersclubs.org/
HOT, President 2023-2024 hot.toastmastersclubs.org
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