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TOPIC:

Emailed agendas show the wrong sender's name 4 years 11 months ago #75239

dorothy.blake
Topic Author
Offline
New Member
Posts: 11
Thank you received: 2

Hey there Master Toastmaster Webmaster!

When I send out the next week's agenda to club members, another member's name appears as the 'sender.' My name does not appear as sender. Hmmmm... I've tried to locate the issue, but without luck. Thank you so much if you can help.

Dorothy Blake, DTM
Webmaster - Henderson Toastmasters
District 33 - Area K4 - Club #1281610

Dorothy Blake, DTM
Henderson Toastmasters
Club No. 1281610
Henderson, NV

The topic has been locked.

Emailed agendas show the wrong sender's name 4 years 10 months ago #75246

Brian Online Administrator Posts: 11662 Thank you received: 3880	Are you logged in as the Site Admin or as a club member? Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560 The following user(s) said Thank You: dorothy.blake
	The topic has been locked.

Emailed agendas show the wrong sender's name 4 years 10 months ago #75264

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

This is likely due to send address display name caching by your email agent. Create a contact entry for the FTH server address to force the proper display name to show.

Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.

The topic has been locked.

Emailed agendas show the wrong sender's name 4 years 10 months ago #75267

dorothy.blake Topic Author Offline New Member Posts: 11 Thank you received: 2	This happens whether I am logged in as the administrator or as a member. It also happens with another member emails the agenda. Dorothy Blake, DTM Henderson Toastmasters Club No. 1281610 Henderson, NV
	The topic has been locked.

Emailed agendas show the wrong sender's name 4 years 10 months ago #75268

dorothy.blake
Topic Author
Offline
New Member
Posts: 11
Thank you received: 2

Thanks, Steve. I added a new contact in my personal contacts list with the This email address is being protected from spambots. You need JavaScript enabled to view it. email address. Also, somehow Satyra's contact also listed an additional email address of This email address is being protected from spambots. You need JavaScript enabled to view it.. Shutting down my computer, then logging in again, it has been corrected. Thank you!

Dorothy Blake, DTM
Henderson Toastmasters
Club No. 1281610
Henderson, NV

The topic has been locked.

Emailed agendas show the wrong sender's name 4 years 10 months ago #75270

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

dorothy.blake wrote:
Thanks, Steve. I added a new contact in my personal contacts list with the This email address is being protected from spambots. You need JavaScript enabled to view it. email address. Also, somehow Satyra's contact also listed an additional email address of This email address is being protected from spambots. You need JavaScript enabled to view it.. Shutting down my computer, then logging in again, it has been corrected. Thank you!

We see this caching issue on a regular basis. There is really not anything we can do about it on our end to prevent it, unfortunately.