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Reset your password We were unable to locate your record using the email address 4 years 10 months ago #75356

  • wellsoci
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Hello, This is Rich Politiski, VP of Ed, for Temecula Toastmasters Club 1677.

A couple new members cannot log into TI and our club website. I walked them through this process but they keep getting this message from TI when they log into TI:

Reset your password
We were unable to locate your record using the email address you provided, please contact
This email address is being protected from spambots. You need JavaScript enabled to view it. or call 720-439-5050 for assistance.

Should they contact TI membership or are we doing something or forgetting to do something first time logging in.

Thanks. RICH
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Reset your password We were unable to locate your record using the email address 4 years 10 months ago #75357

  • Brian
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We are not toastmasters international we can not assist you with anything on toastmasters.org.

As far as your club website your site admin needs to manually add the members to the site and then the new member needs to click accept in the opt-in email before they can log in.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
Last edit: by Brian.
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