IMPORTANT INFORMATION -- Please read!

1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts.

Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!"
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the ~~strikethrough~~ member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.

TOPIC:

Mentor Notification Emails Not Sending (2010-AUG) 5 years 10 months ago #76688

ewbrowning
Topic Author
Offline
New Member
Posts: 14
Thank you received: 2

Dear Admins,

Despite following the proper steps, the mentor assignment emails do not appear to be going out. This worked a few months ago. To be sure my steps are: (1) Open Assign Mentors (2) Select Mentee from the drop-down (3) Verify Mentor(s) is/are selected (4) Check the "Send Notifications" checkbox (5) Click "Save".

After clicking save, there is a pause - then I get the notice atop the window saying that notifications were sent. Unfortunately no such email goes through. I have verified this several ways, including myself as both mentee and mentor, and also the global CC email account does not receive it.

I apologize in advance if this topics is already addressed - I was unable to find a current report.

Regards,

Eric W. Browning, CC, CL, DL3
VPE, Treasurer, & System Admin
Conejo Valley Toastmasters, Club #1864
cvtm.org

The topic has been locked.

Mentor Notification Emails Not Sending (2010-AUG) 5 years 10 months ago #76704

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	It only sends notifications to people that were added.
	The topic has been locked.

Mentor Notification Emails Not Sending (2010-AUG) 5 years 9 months ago #76718

ewbrowning Topic Author Offline New Member Posts: 14 Thank you received: 2	So, if I failed to send on initial assignment, I should first unassign, then re-assign, checking the notify box?
	The topic has been locked.

Mentor Notification Emails Not Sending (2010-AUG) 5 years 9 months ago #76863

Brian Offline Administrator Posts: 10468 Thank you received: 3866	correct.
	The topic has been locked.

Forum

General Discussion

Public Forums