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Members roles disappearing or getting knocked out of a role without knowledge 4 years 7 months ago #76905

  • donnastolz.d2
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Hi - I am VPE of my club this year and we have had a few recent instances where a member disappeared from an agenda without their name appearing in the Member Access Log, and we have had a member state that the role they took was subsequently taken by another person without their pror knowledge. I did not think this was possible except by the officers who have access to the Admin Console. Our officers have stated that they have not made the changes I've asked about. Is there any other way this could be happening? I wish to stop this before it gets worse. One member is already disgruntled and I don't want that member to leave because of it.

Our FTH page is www.aspiringleaders.org

Thank you in advance.
Donna Stolz, DTM
District 2 Toastmaster of the Year, 2018-2019
Vice President Education, Lightworkers Toastmasters #7098563
Vice President Education, Aspiring Leaders Toastmasters #1705642
Treasurer & Secretary, Digital Transformation Toastmasters #4055068
Vice President Public Relations, Philips Phrasers Toastmasters #0723069
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Members roles disappearing or getting knocked out of a role without knowledge 4 years 7 months ago #76908

  • Brian
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1) we always need you club number.
2) please specific, dates of the agenda and at least first names of people involved.
3) have the people confirmed their roles and how long is your confirmed span for?

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Members roles disappearing or getting knocked out of a role without knowledge 4 years 7 months ago #76910

  • SteveTheTechie
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I did not think this was possible except by the officers who have access to the Admin Console.


It can also be done by agenda editors (e.g. the Toastmaster or other meeting roles marked as editors). You have the Toastmaster marked as a meeting role that can edit agendas.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Members roles disappearing or getting knocked out of a role without knowledge 4 years 7 months ago #76952

  • donnastolz.d2
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Hi Steve and Brian - thank you both for your replies. I am having this issue with Club No. 1705642, Aspiring Leaders Toastmasters.

I sent out the 9/7 meeting agenda on Tuesday, 9/3, to our members and member Bryan Clifford was in as Table Topics. When I logged in on Wednesday 9/4 to see if anyone had take open evaluator roles, Bryan's name was gone from the Table Topics spot; it was open. I was tjhe Toastmaster for this one (9/7); I can assure you it was not me who removed Bryan, unless I hit the "x" by mistake as I was logging out. Can you see that in the background?

A few weeks ago member Nan Nan Liu reported that she had signed up for roles, one week as a speaker and another as an evaluator, and both times someone had removed her and another had taken the role.

I don't know whether the people mentioned above confirmed their roles. Thank you in advance for further details if you have them.
Donna Stolz, DTM
District 2 Toastmaster of the Year, 2018-2019
Vice President Education, Lightworkers Toastmasters #7098563
Vice President Education, Aspiring Leaders Toastmasters #1705642
Treasurer & Secretary, Digital Transformation Toastmasters #4055068
Vice President Public Relations, Philips Phrasers Toastmasters #0723069
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Members roles disappearing or getting knocked out of a role without knowledge 4 years 7 months ago #76955

  • donnastolz.d2
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(ps) I have added my club numbers to my signature block. I am getting the hang of this.
Donna Stolz, DTM
District 2 Toastmaster of the Year, 2018-2019
Vice President Education, Lightworkers Toastmasters #7098563
Vice President Education, Aspiring Leaders Toastmasters #1705642
Treasurer & Secretary, Digital Transformation Toastmasters #4055068
Vice President Public Relations, Philips Phrasers Toastmasters #0723069
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Members roles disappearing or getting knocked out of a role without knowledge 4 years 7 months ago #76956

  • SteveTheTechie
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We do not track or log who takes roles and who drops roles, so there is nothing for us to check "in the background".

What I can tell you is that the system works the same for all clubs. If there was a system bug, it would affect all clubs using the system and we probably would hear about it from a number of clubs. Not seeing that.

As I indicated, the Toastmaster can remove people from roles if they are set as an agenda editor. Also, if someone says they are not attending a meeting, they will be removed from any roles they were assigned to.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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