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Member is unable to select role on agenda when emailed. 4 years 2 months ago #79008

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Club: Cutler Bay Toastmasters
Club Number#1412303

When agenda is emailed to members to sign up for roles, when they "select", the member receives an email error or they are unable to sign-up.

We would like when members receive the agenda via email, they can sign-up directly so they don't have to log-in to the website.
Appreciate your help!!!
Betty
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Member is unable to select role on agenda when emailed. 4 years 2 months ago #79011

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Which member? A first name a least please.
Do they have an email client setup or do they use a webmail?

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
Last edit: by Brian.
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Member is unable to select role on agenda when emailed. 4 years 2 months ago #79012

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Lakeesha Morris says she received an error message. Other members try to click on a role on the agenda and nothing happens.

Thank you for your assistance!
Betty
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Member is unable to select role on agenda when emailed. 4 years 2 months ago #79013

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I'm not sure what an email client setup or if they use a webmail that is... What I do is go to the agenda and use the email icon to email agenda directly to members.
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Member is unable to select role on agenda when emailed. 4 years 2 months ago #79035

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She has a Yahoo email address so she is using webmail most likely.
You CAN NOT use the agenda mailto link option with webmail.
I have removed it for her, you will have to check the others profiles.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Member is unable to select role on agenda when emailed. 4 years 2 months ago #79038

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Thank you for your response. Need a clarification. When the agenda is emailed to the members, should they be able to click on the agenda and sign-up for a role directly? How do I know if a member is using webmail?

Thank you for your patience.
Betty
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Member is unable to select role on agenda when emailed. 4 years 2 months ago #79039

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You CAN NOT use the agenda mailto link option with webmail.


Brian, I do not understand this statement. I developed the feature and I use it with gmail (webmail) without any issues.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Member is unable to select role on agenda when emailed. 4 years 2 months ago #79040

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I would like my members to be able to use the agenda to select roles when I email it them. I'm having a hard time having members taking time to login to website and select roles.

Please let me know if we can make this happen.
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Member is unable to select role on agenda when emailed. 4 years 2 months ago #79048

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FreeToastHost explicitly supports the use of "MAILTO" links in agenda emails which allow members to sign-up without having to log in. (A "MAILTO" link creates an email instead of navigating to a different webpage.) This is an alternative to the default links in emailed agendas which *do* require a simplified login. Use of MAILTO links must be enabled by each individual member--this can be done by checking the box at the bottom of the simplified log-in pop-up when they click a sign-up button in an agenda or by enabling them in their member profile. Once enabled, the member will see a compose email window show when they click a sign-up button--they just need to send that email (which goes to the FTH server to complete the action).

However, there is a catch... not all email systems are guaranteed to support the use of MAILTO links. When I developed this feature, I tested its use on a number of email systems, including in various webmail systems, and I found that it worked well enough in most cases that I went forward with implementing it. However, when a specific member wants to use this advanced alternative to get around having to log-in to take roles from an emailed agenda, they may have to enable the support for MAILTO links in the settings for their email agent and/or operating system. We cannot really help with that as there are *many* more email agents (and webmail) than we can really be knowledgeable about. I use Gmail online, outlook.com, and Yahoo webmail, and I have confirmed that I am able to click and use MAILTO links in agenda emails received through them without any additional configuration. This is *not* guaranteed to be the case for every email agent. This is why MAILTO links are *not* the default for agenda emails.

Additionally, we are seeing more and more email agents alter links in emails. Because the MAILTO links are very long, it is possible that they can get mangled by an email agent.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
Last edit: by SteveTheTechie.
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