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TOPIC:

skipped a member when sending emails to all members 3 years 10 months ago #80086

jin.liou@sbcglobal.net Topic Author Offline New Member Posts: 14 Thank you received: 1	Hi, We have been getting an error message when sending emails to all members. Attached the error message: Emails to the the following members were skipped for the reasons listed below: Stephen Buckhout CC,ALB (invalid/non-working email address) Do you have any idea how to fix the issue? Thanks a lot
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skipped a member when sending emails to all members 3 years 10 months ago #80088

Brian Offline Administrator Posts: 11660 Thank you received: 3880	without your club number there is nothing we can do for you. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
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skipped a member when sending emails to all members 3 years 10 months ago #80182

jin.liou@sbcglobal.net Topic Author Offline New Member Posts: 14 Thank you received: 1	Our club is Toasters R Us. Thanks a lot for your help. Jin
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skipped a member when sending emails to all members 3 years 10 months ago #80183

jin.liou@sbcglobal.net Topic Author Offline New Member Posts: 14 Thank you received: 1	oops, I meant to send you the number Toasters R Us Club #587637 Jin
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skipped a member when sending emails to all members 3 years 10 months ago #80184

Brian Offline Administrator Posts: 11660 Thank you received: 3880	Stephen's email should work now. He hosts his email in a data center that frequently spams FTH. and the email server IP was blocked. This could happen again. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
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skipped a member when sending emails to all members 3 years 10 months ago #80185

jin.liou@sbcglobal.net Topic Author Offline New Member Posts: 14 Thank you received: 1	Hi Brian, Thanks a lot. I will share the information with Stephen. At least, it is working for him now. Cheers Jin
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skipped a member when sending emails to all members 3 years 10 months ago #80202

jin.liou@sbcglobal.net Topic Author Offline New Member Posts: 14 Thank you received: 1	Hi Brian, want to check with you one more thing - so Stephen is able to receive emails now, however he mentioned there was a long delay for him to receive the emails. He compared - it was about a 10-minute delay from the time the email sent to the time he received. Do you know what might cause the delay for him to receive mails? Thanks. Jin
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skipped a member when sending emails to all members 3 years 10 months ago #80203

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

Mondays and Tuesdays are our busiest days for emails. Keep in mind that we are all sharing a single server.
I think 10 minutes is fine for a Tuesday.

Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.

The topic has been locked.

skipped a member when sending emails to all members 3 years 10 months ago #80205

jin.liou@sbcglobal.net Topic Author Offline New Member Posts: 14 Thank you received: 1	Hi Steve, thanks for your reply. Just want to double check - would the delay apply to all receivers? The reason I asked was that I didn't experience a long delay myself. When I sent emails out to all members, I got a copy within a minute. But, it sounded like it took a lot longer for Stephen to receive the same email. Jin
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skipped a member when sending emails to all members 3 years 10 months ago #80206

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

It is possible that it takes a while for his email server at his email processor to connect.

You can check that here: www.checktls.com/TestReceiver
It gives times to connect, etc.

The topic has been locked.

skipped a member when sending emails to all members 3 years 10 months ago #80207

jin.liou@sbcglobal.net Topic Author Offline New Member Posts: 14 Thank you received: 1	Hi Steve, these are helpful. I just shared them with Stephen. Thanks a lot. Jin
	The topic has been locked.

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