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TOPIC:

Support request locked but unsolved 3 years 10 months ago #80139

NotLiable
Topic Author
Offline
FreeToastHost Ambassador
Posts: 209
Thank you received: 36

Hi,
"1 month 3 weeks ago" I submitted a support post titled "Delete button not working on Follow-Up Tracking Tool window," #79682. Checking this morning, I see that the issue remains extant, but it's marked as "Locked." What does this mean with regard to addressing the detected problem in the Follow-Up Tracking Tool where the trash can button doesn't work?
Arthur

Club #9376 www.WeTheSpeakers.org
Club #3474192 IPT.ToastmastersClubs.org

The topic has been locked.

Support request locked but unsolved 3 years 10 months ago #80140

Brian Offline Administrator Posts: 11664 Thank you received: 3880	Can you outline the steps you are taking before clicking on the delete button. and what is the error after you click on the delete button Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.

Support request locked but unsolved 3 years 10 months ago #80146

NotLiable
Topic Author
Offline
FreeToastHost Ambassador
Posts: 209
Thank you received: 36

Sure!

Log in as admin (club #9376)
Launch admin console and select Membership Management
Select the Prospects list
Click on the Follow-Up button to the right of someon'e name
Click on the blue trash can icon to the right of the person's name

Rolling one's mouse cursor over the button uses the HTML title text to display "Click to delete this person," but there's no action when the button is pressed. The rollover event also causes the button to change its color.
See screen shot attached.
Arthur

Club #9376 www.WeTheSpeakers.org
Club #3474192 IPT.ToastmastersClubs.org

The topic has been locked.

Support request locked but unsolved 3 years 10 months ago #80148

Brian Offline Administrator Posts: 11664 Thank you received: 3880	I will pass this on to the programmer, for now use the membership management pull down to delete anyone from any list. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.

Support request locked but unsolved 3 years 10 months ago #80164

SteveTheTechie Offline FreeToastHost Developer Posts: 13529 Thank you received: 3831	This is fixed. Thanks for the report. Regards, Steve James, DTM FreeToastHost System Developer Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years. >>> Please put your club number in your forum profile. CLICK here to edit your profile.
	Last edit: by SteveTheTechie. The topic has been locked.