Welcome, Guest
Username: Password: Remember me
1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts. :side:
Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!" ;)
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the strikethrough member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.
  • Page:
  • 1

TOPIC:

unable to create / renew a HTTPS certificate for your custom domain warning 3 years 9 months ago #80604

  • GTripp
  • GTripp's Avatar Topic Author
  • Offline
  • Junior Member
  • Junior Member
  • Posts: 22
  • Thank you received: 0
Background information Our club First Burlington Toastmasters have used a domain provider for close to 20 years back when we hard coded our club website. We migrated to FTH since version 1 but kept our domain name of Firstburlingtontoastmasters.org Renewal of the domain is yearly in August.

The following message has been posted from FTH to our club website:
[2020-07-18 08:00:52 GMT, FreeToastHost System Warning] *** IMPORTANT! ***

NOTE: We were unable to create / renew a HTTPS certificate for your custom domain: www.firstburlingtontoastmasters.org
This means that you will not be able to access your website using https:// with your custom domain
name after any existing certificates expire.

Possible causes may include:
a. Your DNS records are set up incorrectly.
b. You are using domain forwarding--it is *not* supported.
c. Your custom domain has expired.
d. The custom domain listed in the admin console is no longer being used.

*** Note that the system may remove your custom domain from the database to prevent further invalid
attempts at cert renewals.

You may also access your website via 3074.toastmastersclubs.org

You can check your custom domain's expiration date using:
who.is/whois/www.firstburlingtontoastmasters.org

You can view your current DNS records using:
www.digwebinterface.com/?hostnames=www.f...ns=auth&nameservers=

You can try to troubleshoot your DNS records using:
www.dnsstuff.com/tools#dnsReport|type=do...gtontoastmasters.org

Please contact the FreeToastHost support team at support.toastmastersclubs.org for more details and assistance.

I sent this message to our domain provider and received the following reply:
Thank you for contacting us.

It is likely because your domain is under cloudflare protection, and is currently pointing to cloudflare's DNS. We can point your domain to your host's name-based DNS if you can provide it to us. This should solve the SSL issue.

I believe I had to make this change several months ago so my interpretation is that as FTH improves the website security it is not compatible with our domain.
I realize this is not directly a FTH issue but I am hoping for some feedback that I can take back to the club as it looks like we should not renew our domain in August and use the domain provided by FTH which I know will be different.

I hope I have provided sufficient details but will be happy to provide additional if needed.

Thanks

Guy
Guy Tripp
Club 3074
First Burlington Toastmasters
The topic has been locked.

unable to create / renew a HTTPS certificate for your custom domain warning 3 years 9 months ago #80605

  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 11654
  • Thank you received: 3880
Your domain is not pointing at the correct IP.
You need to change your DNS to point to 50.19.253.65

delete
firstburlingtontoastmasters.org. 300 IN A 104.27.160.22
firstburlingtontoastmasters.org. 300 IN A 172.67.219.13
firstburlingtontoastmasters.org. 300 IN A 104.27.161.22

Delete
mail.firstburlingtontoastmasters.org. 300 IN A 172.67.219.13
mail.firstburlingtontoastmasters.org. 300 IN A 104.27.161.22
mail.firstburlingtontoastmasters.org. 300 IN A 104.27.160.22

Add
firstburlingtontoastmasters.org. 300 IN A 50.19.253.65

add
mail.firstburlingtontoastmasters.org. 300 IN A 50.19.253.65

add MX
firstburlingtontoastmasters.org. 1963 IN MX 0 mail.firstburlingtontoastmasters.org

Brian

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
The topic has been locked.

unable to create / renew a HTTPS certificate for your custom domain warning 3 years 9 months ago #80630

  • GTripp
  • GTripp's Avatar Topic Author
  • Offline
  • Junior Member
  • Junior Member
  • Posts: 22
  • Thank you received: 0
I asked our Domain provider to set the DNS per instructions provided by FTH
This was confirmed this morning but when I went to log in to the website I received this message
Your connection is not private
Attackers might be trying to steal your information from firstburlingtontoastmasters.org (for example, passwords, messages, or credit cards). Learn more
NET::ERR_CERT_DATE_INVALID

I asked to have the DNS reset to previous which was done this morning
Thank you for contacting us.

The IP has been changed from the new one 50.19.253.65 to the old previous 172.67.219.13.
but when I went to log in I received this message
Error 1000 Ray ID: 5b552fa96e75c554 • 2020-07-19 14:38:26 UTC
DNS points to prohibited IP
What happened?
You've requested a page on a website (www.firstburlingtontoastmasters.org) that is on the Cloudflare network. Unfortunately, it is resolving to an IP address that is creating a conflict within Cloudflare's system.

What can I do?
If you are the owner of this website:
you should login to Cloudflare and change the DNS A records for www.firstburlingtontoastmasters.org to resolve to a different IP address.
Does an adjustment need to be made on FTH If so thank you

Guy
Guy Tripp
Club 3074
First Burlington Toastmasters
The topic has been locked.

unable to create / renew a HTTPS certificate for your custom domain warning 3 years 9 months ago #80631

  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 11654
  • Thank you received: 3880
not sure what they did but the IP is still wrong

delete
firstburlingtontoastmasters.org. 3600 IN A 172.67.219.13
mail.firstburlingtontoastmasters.org. 3600 IN A 172.67.219.13

Add
firstburlingtontoastmasters.org. 300 IN A 50.19.253.65
mail.firstburlingtontoastmasters.org. 300 IN A 50.19.253.65

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
The topic has been locked.

unable to create / renew a HTTPS certificate for your custom domain warning 3 years 9 months ago #80651

  • GTripp
  • GTripp's Avatar Topic Author
  • Offline
  • Junior Member
  • Junior Member
  • Posts: 22
  • Thank you received: 0
We are not able to log in to club website via firstburlingtontoastmasters.org but can log in via 3074.toastmasters
Still have the same message from when domain host made changes
Your connection is not private
Attackers might be trying to steal your information from www.firstburlingtontoastmasters.org (for example, passwords, messages, or credit cards). Learn more
NET::ERR_CERT_DATE_INVALID

Previous instructions from Free Toast Host
delete
firstburlingtontoastmasters.org. 3600 IN A 172.67.219.13
mail.firstburlingtontoastmasters.org. 3600 IN A 172.67.219.13
Add
firstburlingtontoastmasters.org. 300 IN A 50.19.253.65
mail.firstburlingtontoastmasters.org. 300 IN A 50.19.253.65
Where would this be entered?
Also sent inquiry to domain holder (not sure where changes need to be made) on Sunday they said they had made changes but would take several hours .
We are pretty sure we will not be renewing our domain name with this company
Can provide and example of the url name convention from FTH using First Burlington Toastmasters

Thanks for your assitance
Guy
Guy Tripp
Club 3074
First Burlington Toastmasters
The topic has been locked.

unable to create / renew a HTTPS certificate for your custom domain warning 3 years 9 months ago #80652

  • SteveTheTechie
  • SteveTheTechie's Avatar
  • Offline
  • FreeToastHost Developer
  • FreeToastHost Developer
  • Posts: 13529
  • Thank you received: 3831
I just triggered a cert regen... Everything looks good now.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
The following user(s) said Thank You: GTripp
The topic has been locked.
  • Page:
  • 1
Moderators: Pamrhtaylor3jliumarc33NotLiabledeedubbleyooNSBPhyllis Kirouac
Time to create page: 0.035 seconds
Powered by Kunena Forum