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Unable to login or change the password as Site Admin 3 years 8 months ago #81180

  • RBrooks
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When I try to log in as admin, I type my club number (964) and password, and I get the message "Club number or password is incorrect." Other officers are having the same issue.

I know the club number is correct, therefore the admin password isn't working.

I click the link marked "Did you forget your password?" and I get the message "A login key was sent to the administrator e-mail address on file." I have tried several times, however, no such link ever arrives in my email in box or spam folder.

I need some help getting this problem resolved.

RB
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Unable to login or change the password as Site Admin 3 years 8 months ago #81181

  • LindaMann
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Did you check your spam folder to see if it was there?
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Unable to login or change the password as Site Admin 3 years 8 months ago #81182

  • RBrooks
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Thank you for your reply.

Yes, I checked the spam folder. No login key.

RB
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Unable to login or change the password as Site Admin 3 years 8 months ago #81183

  • Pam
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You aren't the admin, Jennifer (VPE) is. The message will go to her email address.
Pam Holley, DTM
FreeToastHost Ambassador
Redlands Toastmasters Club, Secretary 2023-2024 redlands.toastmastersclubs.org/
HOT, President 2023-2024 hot.toastmastersclubs.org
The following user(s) said Thank You: LindaMann
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Unable to login or change the password as Site Admin 3 years 8 months ago #81185

  • RBrooks
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OK, thanks. I'll get with her and we'll try to figure it out.

RB
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Unable to login or change the password as Site Admin 3 years 8 months ago #81187

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You are not the site admin, please contact the site admin to have the site password reset.

Club Number: 964
FTH Club Name: Greenville Toastmasters - Greenville, SC #964
Club Domain:
Club Alias:
Admin Name: Jennifer Lathrop
Admin Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
The following user(s) said Thank You: LindaMann
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