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TOPIC:

Adding an Old Team Member 3 years 6 months ago #81690

joeydinas@gmail.com
Topic Author
Offline
New Member
Posts: 6
Thank you received: 0

Hi fellow Toastmasters! A few months ago I had a member of my club who never logged to the Toast Host website. Well because of that the website kicked her out of the website, so now she cant log in to the website. Is there any way that I can re-add her ? I am also an administrator of the website. Any help you can give would be most appreciated. I would also request step by step instructions for how to solve it.

The topic has been locked.

Adding an Old Team Member 3 years 6 months ago #81691

Brian Offline Administrator Posts: 11654 Thank you received: 3880	As you have not told us your club number we cannot answer your question. If you are requesting information about a member we need at least a first name. Him or Her is meaning less. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.

Adding an Old Team Member 3 years 6 months ago #81692

joeydinas@gmail.com Topic Author Offline New Member Posts: 6 Thank you received: 0	My club # is 5927264 in Queens,NY, her name is Stella.
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Adding an Old Team Member 3 years 6 months ago #81693

Brian
Offline
Administrator
Posts: 11654
Thank you received: 3880

Stella has not accepted the opt-in link in the email she received from the server. You need to instruct anyone you want to add to the website to expect the email and click on accept.

The following 1 people have NOT YET ACCEPTED
their addition (not yet "opted-in") and will be
DELETED SOON:
Stella Sfiris (Member), deleted after 13 days

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560

The topic has been locked.

Adding an Old Team Member 3 years 6 months ago #81694

joeydinas@gmail.com Topic Author Offline New Member Posts: 6 Thank you received: 0	Yes i am aware that she didn't accept the email invite. She said she tried to do it recently and it doesn't work. plus when I look for her name in the member spot on the website it has her as crossed off.
	The topic has been locked.

Adding an Old Team Member 3 years 6 months ago #81695

Brian Offline Administrator Posts: 11654 Thank you received: 3880	Until she clicks the accept to the opt-in email she cannot log in. Please be exact "it doesn't work" what didn't work and what was the error message. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.

Adding an Old Team Member 3 years 6 months ago #81696

joeydinas@gmail.com Topic Author Offline New Member Posts: 6 Thank you received: 0	I will call her or do a Zoom meeting with her this week and get back to you for those specific details. Thanks!
	The topic has been locked.