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Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!"
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.
TOPIC:
New member cannot reset password 3 years 3 months ago #82433
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Sir/Ma'am,
We have a new member, Elizabeth Escobedo, who is unable to reset her password. At the login screen, she left the password blank and received an email with a link to reset her password. Upon clicking the link, she receives an error message stating "the Session ID attached to your email was not valid." I asked her to have FTH resend the password link, but the same error occurs. She has tried using the Edge (Chromium) and Internet Explorer 11 on Windows 10 (Ver 20H2, build 19042.685) but the same error occurs. A screenshot of the error is attached. Any assistance would help. Thanks much. - Club: San Antonio Sociable Toastmasters #5629 5629.toastmastersclubs.org/ San Antonio Sociable Toastmasters #5629
5629.toastmastersclubs.org/ |
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