Welcome, Guest
Username: Password: Remember me
1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts. :side:
Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!" ;)
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the strikethrough member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.
  • Page:
  • 1

TOPIC:

Email Address BAD 3 years 9 months ago #84689

  • Craig
  • Craig's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 4
  • Thank you received: 0
Hi there. Toastmasters Papakura - we are wanting to implement FTH and I have added our President Grant This email address is being protected from spambots. You need JavaScript enabled to view it. however in checking his email, the result comes up BAD.

Grants email is from NZ's largest telco company - can you please check and see if the issue lies with FTH or does Grant need to approach XTRA in order to get them to whitelist the FTH server?

I anticipate a number of our other members will also have XTRA email accounts to be signed up into FTH once we have setup our templates etc.,

Thanks in advance,
Craig.
Attachments:
The topic has been locked.

Email Address BAD 3 years 9 months ago #84690

  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 10458
  • Thank you received: 3863
we always require your club number to look into any issues.
The topic has been locked.

Email Address BAD 3 years 9 months ago #84691

  • Craig
  • Craig's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 4
  • Thank you received: 0
Of course - apologies, club 1486 - district 112.
The topic has been locked.

Email Address BAD 3 years 9 months ago #84692

  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 10458
  • Thank you received: 3863
The Bounce Count for Email Address [This email address is being protected from spambots. You need JavaScript enabled to view it.] has been reset to zero.
he will need to have This email address is being protected from spambots. You need JavaScript enabled to view it. and This email address is being protected from spambots. You need JavaScript enabled to view it. his white list.

it seems his email processor doesn't like FTH. He will have to contact them. There is nothing wrong with our spf record we send 100's of thousands of email every month.

Your email message to This email address is being protected from spambots. You need JavaScript enabled to view it. could not be delivered
and was returned to the FreeToastHost server. Details are as follows:

Recipient Email Address: This email address is being protected from spambots. You need JavaScript enabled to view it.
Email Subject: Papakura Toastmasters Club Member Authentication E-mail For Grant
Date Sent: Mon, 9 Aug 2021 09:35:10 +0000

Diagnostic Code: 550 5.7.1 Message rejected due to SPF policy
The topic has been locked.

Email Address BAD 3 years 9 months ago #84693

  • Craig
  • Craig's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 4
  • Thank you received: 0
Understood - Thanks Brian, I will have the member contact his ISP and have the below added to Whitelist. Really appreciate a response that was faster than Branson's rocket - legend!
The topic has been locked.
  • Page:
  • 1
Moderators: Pamjliumarc33NotLiabledeedubbleyooNSBPhyllis Kirouacjgavin
Time to create page: 0.045 seconds
Powered by Kunena Forum