TOPIC:

From the meeting agenda page on our club's page (dtt.toastmastersclubs.org) I clicked the Evaluation Form (dtt.toastmastersclubs.org/info/pathways/...edback_1_2021_10.pdf) for the speaker I was evaluating. I saved the PDF to my computer, opened it, then typed my evaluation into this PDF. After I finished, I saved it and closed it. Then, I found that the PDF was locked and couldn't access the evaluation. I downloaded the same PDF several times to test and found that I can save the file to my computer, open it, then save it again and each time it becomes locked with a password and cannot be opened again. Is there a password I can try to open the PDF (and then remove the password)? I'm attaching the locked evaluation in case people need to test anything.

So there is nothing for us to test because we don't alter those in any way.  We do not do anything with those PDFs other that get them from Basecamp and put them on the FTH server to make them easier for users to access. What you got is what we got.
 

That sounds like a pdf reader issue, or possibly a browser issue.
Have you tried using a different pdf reader?  

Have you tried using a different evaluation form from the agenda?

Have you tried using the same form directly from basecamp?  Does that do the same thing?

Pam, I'm using Safari on an M1 Mac. I used the usual method of opening the PDF from the meeting agenda, saving it to my computer, then adding notes as needed. I'd never had this issue before. I also cannot reproduce this issue with other Evaluation PDFs on the site. Once the PDF is locked, I cannot open it with Preview or Adobe Acrobat.

Doing some testing, I found that if I first open it in Adobe Acrobat, the file is shown as "(SECURED)" but I can save changes and open it again in Adobe Acrobat. I can also open it in Preview, but once I save that it interprets this "SECURED" file as having a password again and can no longer be opened with any application. Again, this only applies to this single PDF - even when freshly downloaded from the agenda on dtt.toastmastersclubs.org.

I was going to try opening the PDF from Toastmasters, but I can only access the version from 11/2016. Toastmastersclubs.org is pulling a newer version from 09/2021. I couldn't duplicate the problem with the 11/2016 version, but that doesn't help much. I can't find the 09/2021 version to test.

SteveTheTechie, thanks. That makes me think the problem is likely either a combination of a small problem in the building of the PDF and my computer's interpretation of that problem (not sure if that problem is inherent in the PDF or just when opening in Safari before being saved), or it's some fluke solely in the way my computer created the file when opening from the site (which would continue causing problems until I clear my cash and open it again for the first time).

I'll take it from here and do some testing before reaching out to Toastmasters.org. I'll pop back into the forums here if we determine there's some kind of problem on this end.

Thanks for the responses.

I don't have any password locking errors, but that pdf document does seem to have some issues.  I'm having trouble trying to click in of the option 1 to 5 buttons on page two, after the first one.  The original document in basecamp behaves the same way.

Hi David, I am a Mac user also. My PDF Reader Pro opens the document and gives me the option to remove the password. Once that is done, there is no problem opening it and it behaves as it should. See attachment

Which app opens the newly downloaded PDF?
What steps do you take to save the PDF to your computer?