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TOPIC:

Cannot save new contacts in Membership Management 2 years 1 month ago #87087

Talisa Topic Author Offline New Member Posts: 4 Thank you received: 0	When entering new members in the FTH Membership Management portal, the new contact information will not save. Usually it saves with the line crossed through it until the member opt-in. However 3 admins have attempted to add our newest member and it will not save her info. Please help. Talisa Thomas-Hall DTM Alyeska Toastmasters Club #4960
	Last edit: by Talisa. The topic has been locked.

Cannot save new contacts in Membership Management 2 years 1 month ago #87090

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

It may well be that the person actually does exist in Membership Management in one of the other lists (e.g. Guests, Prospects, etc.) Usually that is why you are prevented from adding the person. Check that if that is the case... if so, you can just move the person the Members list via the Move tools in the drop down.

Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.

The topic has been locked.

Cannot save new contacts in Membership Management 2 years 1 month ago #87098

Brian Offline Administrator Posts: 11657 Thank you received: 3880	please be precise. What is the error you are getting when trying to add the new member. If you do not see the error please provide their name and email address and I will try and add them to see what the error is. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.

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