IMPORTANT INFORMATION -- Please read!

1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts.

Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!"
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the ~~strikethrough~~ member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.

TOPIC:

Email address bounce count reset request 1 year 11 months ago #87634

jmcarty
Topic Author
Offline
New Member
Posts: 15
Thank you received: 1

Good morning, we sent an event invitation to our FTH member database. It seems that seems that sending sending the note through our Gmail account did not cooperate when including a club address (@secretary and @treasurer) in the BCC line.

Again, our club president has had his Gmail address locked up: This email address is being protected from spambots. You need JavaScript enabled to view it.
As has our club Gmail archive address: This email address is being protected from spambots. You need JavaScript enabled to view it.

Can you please review these addresses and reset the "bounce count"?

Jim Carty, VPM
East Ottawa Toastmasters
eastottawa.org
Club #3656

The topic has been locked.

Email address bounce count reset request 1 year 11 months ago #87635

Brian Offline Administrator Posts: 11674 Thank you received: 3881	FTH does not support BCC. resend your email without using BCC Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.

Email address bounce count reset request 1 year 11 months ago #87637

jmcarty
Topic Author
Offline
New Member
Posts: 15
Thank you received: 1

Hi Brian,

To ensure I understand (and to extrapolate):

the system will not accept a message from the BCC field
messages where a FTH address is in the TO or CC field, using BCC will (should?) not impact delivery
a bounce received to a message where a FTH address is in the CC field will not impact the "bounce count" of the FTH address

Jim Carty
This email address is being protected from spambots. You need JavaScript enabled to view it.
eastottawa.org
Club 3656

The topic has been locked.

Email address bounce count reset request 1 year 11 months ago #87639

Brian Offline Administrator Posts: 11674 Thank you received: 3881	ANY use of BCC will fail Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.