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Deleted member recovery 1 year 9 months ago #90002

  • Linocarrillo
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Hello,
Somehow a member with 11 years of history was deleted.  Can we recover his information and re-instate him?
Member of Talk of the Town Toastmasters Club #1345083
And Advanced Expressives Club #1097297
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Deleted member recovery 1 year 9 months ago #90004

  • Jane Atkinson
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If the member was transferred to Former Member, then you can transfer him back to Member.

If he was deleted (using the delete function) AND this was done within the last 30 days, you should be able to use the Undelete people function in the Membership management module.

If neither of the above paragraphs apply, then unfortunately the information is lost and you'd have to add him as a new member again.
Secretary, Ernst&Young Achieving Potential, club 1137486 (Auckland, NZ)
FreeToastHost Field Officer, District 112 (Northern New Zealand)

Spare yourself anxiety and Backup your site regularly.

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Deleted member recovery 1 year 9 months ago #90006

  • Brian
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Without a clue on the members name we haven't a chance of helping you.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Deleted member recovery 1 year 9 months ago #90008

  • Linocarrillo
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Thanks for the quick replies.
The member is Tony Livernois in Talk of the Town Toastmasters. Club #1345083
www.talkofthetownti.com/
It has been longer than 30 days. He has already been re-added as a new member. He was hoping to regain all the lost data on his activity over the last 11 years. Is there any way to capture that from old server backups or anything?
Member of Talk of the Town Toastmasters Club #1345083
And Advanced Expressives Club #1097297
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Deleted member recovery 1 year 9 months ago #90016

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The information for a deleted member is purged after 30 days, it cannot be recovered.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Deleted member recovery 1 year 9 months ago #90018

  • Linocarrillo
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Thanks for your time on this one. Not the answer I had hoped for, but completely understand and I'm impressed wth the speed of the support replies.
Member of Talk of the Town Toastmasters Club #1345083
And Advanced Expressives Club #1097297
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