TOPIC:

Since April our members have been receiving ransom emails. from someone/ group who appeared to have hacked the server.

None of us kept the email thus no information is available.

However, none us want to use the Website until assure it is clean.

Looking for advice on what to do and next steps.


Anton 

 

1) We will always require your club number.
2) Which members?
3) Do you have the email headers so we can see the real source of the emails?
4) Subjects? From email address?

Without the full information there is nothing we can do to even begin to research.

Brian thank you for the quick response:

In answer to your 4 Q
1 Club #1609
2 all members
For 3 and 4 no information - all was deleted as mentioned.

Thanks
Anton

Aem wrote:

For 3 and 4 no information - all was deleted as mentioned.

 

If you didn't 'Delete Forever', headers can be viewed in deleted emails that still reside in gmail's trash.

support.toastmastersclubs.org/doc/item/email-headers

Unfortunately, this happened in early April and all of us deleted "forever"

So a thought - how can we easily change our user name - we have moved to a much longer password from the standard.

Or is it not worth changing our admin user name?

Anton.

admin user name cannot be changed.
Unless we can see the email headers there is nothing we can do.