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TOPIC:

Email Re-Direct stoped working 5 months 3 weeks ago #92978

RECouture53
Topic Author
Offline
New Member
Posts: 3
Thank you received: 1

In the last few weeks the club email forwarding is returning errors. We can't send messages to members@.... officers@, even president,vpe,vpm.
The members get the email message when we send out the agenda, the VPM gets a message when someone request information about the club.

Is there something I can do as the admin?
Is there a general reset that can be applied?
Is there a setting that may have or needs to be set?

One of the returned error messages....
The recipient server did not accept our requests to connect. For more information, go to support.google.com/mail/answer/7720 [mail.renaissancetm.org. 35.215.179.149: timed out]

Thanks
Rich

The topic has been locked.

Email Re-Direct stoped working 5 months 2 weeks ago #92980

Pam Offline Administrator Posts: 3752 Thank you received: 1089	We need your club number to investigate. Do you have a custom website domain? If so, please check that your DNS settings are correct - documentation is provided here: support.toastmastersclubs.org/doc/item/dns-settings-overview Pam Holley, DTM FreeToastHost Ambassador Redlands Toastmasters Club, President 2024-2025 redlands.toastmastersclubs.org/ HOT, IPP 2024-2025 hot.toastmastersclubs.org
	The topic has been locked.

Email Re-Direct stoped working 5 months 2 weeks ago #92985

RECouture53
Topic Author
Offline
New Member
Posts: 3
Thank you received: 1

Club number: 885186

Also checked out one of the sites suggested to verify that the club URL is pointing to the proper IP address. Tried this with and without www. and with mail. prefix all pointed what I think is the proper IP address.

This email address is being protected from spambots. You need JavaScript enabled to view it..:
www.fortmilltoastmasters.org. 3600 IN CNAME fortmilltoastmasters.org.
fortmilltoastmasters.org. 3600 IN A 50.19.253.65
fortmilltoastmasters.org. 3600 IN NS ns30.domaincontrol.com.
fortmilltoastmasters.org. 3600 IN NS ns29.domaincontrol.com.

The following user(s) said Thank You: Ameer

The topic has been locked.

Email Re-Direct stoped working 5 months 2 weeks ago #92986

Pam Offline Administrator Posts: 3752 Thank you received: 1089	Your MX 10 record looks wrong: You have: fortmilltoastmasters.org. 3600 IN MX 0 mail.renaissancetm.org Should be: fortmilltoastmasters.org. 3600 IN MX 10 mail.fortmilltoastmasters.org Pam Holley, DTM FreeToastHost Ambassador Redlands Toastmasters Club, President 2024-2025 redlands.toastmastersclubs.org/ HOT, IPP 2024-2025 hot.toastmastersclubs.org
	The topic has been locked.

Email Re-Direct stoped working 5 months 2 weeks ago #92990

RECouture53 Topic Author Offline New Member Posts: 3 Thank you received: 1	Thanks for the input. The question is where do I go to change/fix the DNS entry? Thanks Rich Couture,DTM/PDG, #885186fortmilltoastmasters.org
	The topic has been locked.

Email Re-Direct stoped working 5 months 2 weeks ago #92992

Jane Atkinson Offline Administrator Posts: 4078 Thank you received: 893	DNS entries are changed at your registrar, which appears to be GoDaddy. Your club should have a login/password to enable you to do that. Secretary, Ernst&Young Achieving Potential, club 1137486 (Auckland, NZ) FreeToastHost Field Officer, District 112 (Northern New Zealand) Spare yourself anxiety and Backup your site regularly.
	The topic has been locked.