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Email Re-Direct stoped working 3 weeks 1 day ago #92978

  • RECouture53
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In the last few weeks the club email forwarding is returning errors.  We can't send messages to members@.... officers@, even president,vpe,vpm.
The members get the email message when we send out the agenda, the VPM gets a message when someone request information about the club.

Is there something I can do as the admin? 
Is there a general reset that can be applied?
Is there a setting that may have or needs to be set?

One of the returned error messages....
The recipient server did not accept our requests to connect. For more information, go to support.google.com/mail/answer/7720 [mail.renaissancetm.org. 35.215.179.149: timed out]

Thanks
Rich
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Email Re-Direct stoped working 3 weeks 1 day ago #92980

  • Pam
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We need your club number to investigate.

Do you have a custom website domain?  If so, please check that your DNS settings are correct - documentation is provided here:
support.toastmastersclubs.org/doc/item/dns-settings-overview
 
Pam Holley, DTM
FreeToastHost Ambassador
Redlands Toastmasters Club, President 2024-2025 redlands.toastmastersclubs.org/
HOT, IPP 2024-2025 hot.toastmastersclubs.org
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Email Re-Direct stoped working 3 weeks 23 hours ago #92985

  • RECouture53
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Club number: 885186

Also checked out one of the sites suggested to verify that the club URL is pointing to the proper IP address. Tried this with and without www. and with mail. prefix all pointed what I think is the proper IP address.

This email address is being protected from spambots. You need JavaScript enabled to view it..:
www.fortmilltoastmasters.org. 3600 IN CNAME fortmilltoastmasters.org.
fortmilltoastmasters.org. 3600 IN A 50.19.253.65
fortmilltoastmasters.org. 3600 IN NS ns30.domaincontrol.com.
fortmilltoastmasters.org. 3600 IN NS ns29.domaincontrol.com.
The following user(s) said Thank You: Ameer
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Email Re-Direct stoped working 3 weeks 14 hours ago #92986

  • Pam
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Your MX 10 record looks wrong:
You have:  fortmilltoastmasters.org.    3600    IN    MX    0    mail.renaissancetm.org
Should be: fortmilltoastmasters.org.    3600    IN    MX    10    mail.fortmilltoastmasters.org
 
Pam Holley, DTM
FreeToastHost Ambassador
Redlands Toastmasters Club, President 2024-2025 redlands.toastmastersclubs.org/
HOT, IPP 2024-2025 hot.toastmastersclubs.org
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Email Re-Direct stoped working 2 weeks 5 days ago #92990

  • RECouture53
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Thanks for the input.
The question is where do I go to change/fix the DNS entry?

Thanks
Rich Couture,DTM/PDG,
#885186fortmilltoastmasters.org
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Email Re-Direct stoped working 2 weeks 5 days ago #92992

  • Jane Atkinson
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DNS entries are changed at your registrar, which appears to be GoDaddy. Your club should have a login/password to enable you to do that.
VPE Ernst&Young Achieving Potential, club 1137486 (Auckland, NZ)
FreeToastHost Field Officer, District 112 (Northern New Zealand)

Spare yourself anxiety and Backup your site regularly.

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