Welcome, Guest
Username: Password: Remember me
1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts. :side:
Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!" ;)
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the strikethrough member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.
  • Page:
  • 1

TOPIC:

Sending Blast Email to all Members of my club 4 months 3 weeks ago #93145

  • SMorrow
  • SMorrow's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 3
  • Thank you received: 0
I recently sent a blast email to my club members using This email address is being protected from spambots. You need JavaScript enabled to view it. and got an automatic email back from a former member stating they were no longer at that email address.  The confusing thing is the individual had already been moved to the Former members list a while ago, so I am not sure why they received the email in the first place.  The question I have is when you send an email to the member distribution list for your club does it also include all individuals in the former member list as well, and if so, is there another distribution list that only sends it to current members.

Scott Morrow
Club #8977
SpeakEasy Toasters
The topic has been locked.

Sending Blast Email to all Members of my club 4 months 3 weeks ago #93146

  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 12015
  • Thank you received: 3948
Please be specific.
Which email did you send too?
What was the subject?
Who received that should not have received?

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
The topic has been locked.

Sending Blast Email to all Members of my club 4 months 3 weeks ago #93147

  • SMorrow
  • SMorrow's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 3
  • Thank you received: 0
I was sending out an email announcing to the members of our club that we would only meet via zoom for our next meeting. I sent the email to This email address is being protected from spambots. You need JavaScript enabled to view it. expecting that distribution list to only go to those individuals currently listed under the Members section of the free toast host website under member management. But given the response back I received from one individual who was listed under the Former Members section, it became apparent that this distribution list appears to send it to more than just those listed under the members section.
The topic has been locked.

Sending Blast Email to all Members of my club 4 months 3 weeks ago #93148

  • Pam
  • Pam's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 3752
  • Thank you received: 1089
There are no former members on your club website
You have 17 members on your website
You have a lot of guests on your website
Emails (including agendas) sent to the members group have been going to about 34 people, including some but not all of the guests.

I suspect that some of your members have been moved to the guest list after your last email to the members group was sent.  It is unlikely that emails addressed to members will go to all of one list and some of another list. 
Pam Holley, DTM
FreeToastHost Ambassador
Redlands Toastmasters Club, President 2024-2025 redlands.toastmastersclubs.org/
HOT, IPP 2024-2025 hot.toastmastersclubs.org
The topic has been locked.

Sending Blast Email to all Members of my club 4 months 3 weeks ago #93149

  • SMorrow
  • SMorrow's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 3
  • Thank you received: 0
The former member in question that received the email that I sent this morning was in the Former Members list, since I went after receiving the email to try to find them in the list and remove them but they were in the former member listing instead.  Following that I moved all members out of the former member group and moved them to the guests listing to try to mitigate the problem going forward, since I only want current members receiving the blast email when I send it out to This email address is being protected from spambots. You need JavaScript enabled to view it. and not former members as well.

Scott Morrow
8977
SpeakEasy Toasters
Last edit: by SMorrow.
The topic has been locked.

Sending Blast Email to all Members of my club 4 months 3 weeks ago #93150

  • Pam
  • Pam's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 3752
  • Thank you received: 1089
It is hard to troubleshoot when things have been changed.
I did see one bad address (no name) at the top of your guest list - if that was in your former members list it could have caused some strange behaviour.  I've changed the name to {{Guest}}, which has moved it to the bottom of the list.  You can move that to your members list and use if you ever have guests take on roles.  The system dummy email is okay, it will be ignored.
Pam Holley, DTM
FreeToastHost Ambassador
Redlands Toastmasters Club, President 2024-2025 redlands.toastmastersclubs.org/
HOT, IPP 2024-2025 hot.toastmastersclubs.org
The topic has been locked.
  • Page:
  • 1
Moderators: Pamrhtaylor3jliumarc33NotLiabledeedubbleyooNSBPhyllis Kirouac
Time to create page: 0.055 seconds
Powered by Kunena Forum