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TOPIC:

Urgent help due to e-mail address not recognized correctly 3 months 3 weeks ago #93347

Satoru Yamasaki
Topic Author
Offline
New Member
Posts: 8
Thank you received: 1

Dear Support,
I request urgent help on the following incident.
Incident: FreeToastHost refused the following e-mail address by showing the Subject.Subject: [FreeToastHost] Message Not Delivered: Re: Summer Live
by showing the following message
This email address is being protected from spambots. You need JavaScript enabled to view it. appears to be an invalid or non-working recipient email address. (One Advertised SMTP server permanently refused mail.)

However, the above e-mail address "This email address is being protected from spambots. You need JavaScript enabled to view it." is available and we can use this e-mail address without FTH environment.
Looking forward to your confirmation and providing the causes and solutions.

Best regards,
Satoru Yamasaki (Rock Music TMC FTH Administrator)

The topic has been locked.

Urgent help due to e-mail address not recognized correctly 3 months 3 weeks ago #93349

Brian
Offline
Administrator
Posts: 12015
Thank you received: 3948

I can see This email address is being protected from spambots. You need JavaScript enabled to view it. accepting email from FTH.

I will need the full internet email header to see what the issue is.

From our test it is a user problem

Server Response: 552 5.2.2 <amapea914@icloud.com>: user is over quota

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560

The following user(s) said Thank You: Satoru Yamasaki

The topic has been locked.

Urgent help due to e-mail address not recognized correctly 3 months 3 weeks ago #93355

Satoru Yamasaki Topic Author Offline New Member Posts: 8 Thank you received: 1	Dear Brian, Thanks so much for your prompt reply. As a result of gurther check, we solved this problem due to a lack of receiving tray quantity. Best regards, Satoru Yamasaki
	The topic has been locked.

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