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Replace or remove the "PayPal" label 2 years 10 months ago #86886

  • Vileyka
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I'm using a different platform than PayPal for payment processing. I'd like to keep the pay now button however remove or replace the Paypal label for my current service provider? 
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Replace or remove the "PayPal" label 2 years 10 months ago #86889

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You will need to remove the code in the paypal box and replace with code from your provider. We do not support the code from paypal or any other vendor.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560

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Replace or remove the "PayPal" label 2 years 10 months ago #86890

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Yes, I know how to replace the code. However, the email text is coded to state PayPal - see the attachment. I'd like to remove the paypal label on the email. 
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Replace or remove the "PayPal" label 2 years 10 months ago #86891

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I have moved this to a suggestion for future consideration.

If you don't put anything in the paypal box the message with the button does not show.
 

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560

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Replace or remove the "PayPal" label 2 years 10 months ago #86892

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Unfortunately, even if I leave the text box blank, the text and button still come up but it doesn't lead me to payment site instead it leads me to the club site. We don't have the payment option in the club site. 
 

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Replace or remove the "PayPal" label 2 years 10 months ago #86893

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It is not as simple as just replacing a label.  The code presumes Paypal HTML elements.

What platform are you using?
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

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Replace or remove the "PayPal" label 2 years 10 months ago #86895

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It's TD Online Accounting "Autobooks". Ideally, it shouldn't have any label so it's more flexible with all applications. 

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Replace or remove the "PayPal" label 2 years 10 months ago #86900

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The existing integration is really intended to work w/ Paypal and I do not want to get rid of that for something that is only used by one club.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

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Replace or remove the "PayPal" label 2 years 10 months ago #86901

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I'm not recommending the integration goes away. I'm only asking for the "PayPal specific wording to be removed. 

Also, if we don't use PayPal that the "Pay Now" button don't appear at all if there is nothing in the text box. Right now, it is very confusing as it is for any user who receives the email. 

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Replace or remove the "PayPal" label 2 years 10 months ago #86902

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For further clarification: I've attached the screenshots of what I'm referring to: 
1. If empty text box - ideally this entire section shouldn't appear including the "Pay Now" button. 
2. Keep the integration with "Pay Now" button but simply remove the reference to "PayPal"
 
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Replace or remove the "PayPal" label 2 years 10 months ago #86903

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You are incorrect, if you leave the paypal box EMPTY the paypal button does NOT show in the email.

 

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560

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Replace or remove the "PayPal" label 2 years 10 months ago #86905

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Hi Brian, 

Please see attachments. I removed the text from the text box and saved changes. The result:
1. the preview invoice reflects the texts and the pay now button
2. I sent myself a test email which reflects the "pay now" button. When you click on the pay now button it redirects to the club page.

If the button must stay to avoid any integrations, I would ask for the text to remove the reference to "paypal". Is this possible so people are not confused and the button does not lead to the club webpage? 

Thanks,

Vileyka
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