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Change default email address 11 years 9 months ago #19087

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Hello. We are experiencing email delivery issues with the following email address: This email address is being protected from spambots. You need JavaScript enabled to view it.

This email address is available on our website. Several of our existing members have experienced email failures when sending emails using this address.

Can we please chance the default email address to the following:
This email address is being protected from spambots. You need JavaScript enabled to view it.

Thank you.
BTM officers
www.buffalotoastmasters.org/
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Re: Change default email address 11 years 9 months ago #19093

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You need to correct your DNS entries for buffalotoastmasters.org that is why you are havine mail issues.

1) Delete these enties

buffalotoastmasters.org. 86400 IN CNAME 2438.toastmastersclubs.org.
2438.toastmastersclubs.org. 3600 IN A 50.19.253.65


2) Add these entires

buffalotoastmasters.org A 50.19.253.65
www.buffalotoastmasters.org A 50.19.253.65
mail.buffalotoastmasters.org A 50.19.253.65

buffalotoastmasters.org MX mail.buffalotoastmasters.org

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Re: Change default email address 11 years 9 months ago #19182

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Brian,
Thank you for the quick response. Any chance you could assist us in making the changes you describe below on a WebEx session? We want to ensure that we make the correct edits - your expertise would be greatly appreciated.

If you can assist us, please forward your email address and we'll coordinate from there.

Thank you for considering this.
Paul
This email address is being protected from spambots. You need JavaScript enabled to view it.
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Re: Change default email address 11 years 9 months ago #19183

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Paul PM me the access information and I will get it fixed.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Re: Change default email address 11 years 9 months ago #19191

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Brian - I attempted to send you login information using Private Messages. Please let me know if I did that correctly or if need to resend.
Thank you
Pual
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Re: Change default email address 11 years 9 months ago #19192

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I need the url, user, password for your registrar if you want me to fix the dns issue.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Re: Change default email address 11 years 9 months ago #19298

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Brian, Hi. Just checking to see if the changes have been made.

I attempted to send emails to the following - all failed delivery. Any thoughts/suggestions are welcome.

Thank you
Paul

This is an automatically generated Delivery Status Notification.

Delivery to the following recipients was aborted after 1 second(s):

* This email address is being protected from spambots. You need JavaScript enabled to view it.


This is an automatically generated Delivery Status Notification.

Delivery to the following recipients was aborted after 0 second(s):

* This email address is being protected from spambots. You need JavaScript enabled to view it.
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Re: Change default email address 11 years 9 months ago #19305

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I made the changes but it seems 1and1 takes a long time to process.

They are not my favorite registrar, although their prices are nice.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Re: Change default email address 11 years 9 months ago #19306

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looks like it should be working now.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Re: Change default email address 11 years 9 months ago #19309

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Brian,
On the BTM website the email to contact the membership is listed as: This email address is being protected from spambots. You need JavaScript enabled to view it.

This is an automatically generated Delivery Status Notification. Delivery to the following recipients was aborted after 1 second(s):

* This email address is being protected from spambots. You need JavaScript enabled to view it.

Can you please assist with changing: This email address is being protected from spambots. You need JavaScript enabled to view it. (not working)

Can you please update to this: This email address is being protected from spambots. You need JavaScript enabled to view it. (working)

Thank you
Paul
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Re: Change default email address 11 years 9 months ago #19313

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Like I said before 1and1 take a while to get things updated.

The changes are made and I am seeing them at the server level. You just need to wait until your local isp dns updates. You might want to try rebooting your local PC and internet modem to clear the DNS caches.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
Last edit: by Brian.
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Re: Change default email address 11 years 9 months ago #19323

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Brian - thank you for the update and information. We'll keep testing the email.
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Email - correct address and website 11 years 2 months ago #24285

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Hello. We have received feedback from members that the following email address may not be working correctly:

This email address is being protected from spambots. You need JavaScript enabled to view it.

Scenario: member logon to www.buffalotoastmasters.org and attempts to contact officers using club email address button. It sounds like not all emails are being sent.

If possible, could we please confirm that that Buffalo Toastmaster email address from the BTM website are working correctly?

Also - please confirm which version of email address we should be using when sending email - examples provided below:

This email address is being protected from spambots. You need JavaScript enabled to view it.
This email address is being protected from spambots. You need JavaScript enabled to view it.

This email address is being protected from spambots. You need JavaScript enabled to view it.
This email address is being protected from spambots. You need JavaScript enabled to view it.

Thank you
BTM Officers
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Email - correct address and website 11 years 2 months ago #24286

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They should be using the This email address is being protected from spambots. You need JavaScript enabled to view it. and This email address is being protected from spambots. You need JavaScript enabled to view it.

I need to exactly who is not receiving the emails. First names will do.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Email - correct address and website 11 years 2 months ago #24289

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Brian - thank you - appreciate your assistance w/this.

We will use the following:
This email address is being protected from spambots. You need JavaScript enabled to view it. and This email address is being protected from spambots. You need JavaScript enabled to view it.

Members that have not been receiving emails: Anna

Members that have not been able to send using website/replying via phone: Lori
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Email - correct address and website 11 years 2 months ago #24291

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Anna would not receive any officer emails as she is NOT an officer.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Email - correct address and website 11 years 2 months ago #24294

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It sounds like Anna is not receiving emails intended for the general membership using either:

This email address is being protected from spambots. You need JavaScript enabled to view it.
This email address is being protected from spambots. You need JavaScript enabled to view it.


Lori has not been able to send BTM officer emails.

Thank you
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Email - correct address and website 11 years 2 months ago #24297

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Lori has sent emails to This email address is being protected from spambots. You need JavaScript enabled to view it. (she should be using the (This email address is being protected from spambots. You need JavaScript enabled to view it. address )

Mar 15 16:33:56 toastmastersclubs sendmail[17577]: r2FGXtl4017577: from=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, size=9835, class=0, nrcpts=1, msgid=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, proto=ESMTP, daemon=MTA, relay=qmta01.emeryville.ca.mail.comcast.net [76.96.30.16]Mar 15 16:34:01 toastmastersclubs sendmail[17609]: r2FGXtl4017577: to=|/etc/tcmail.pl, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (8/0), delay=00:00:05, xdelay=00:00:05, mailer=prog, pri=40332, dsn=2.0.0, stat=Sent

I can see the emails she sent going out

SUCCESS2 Fri Mar 15 16:33:57 UTC 2013 This email address is being protected from spambots. You need JavaScript enabled to view it. (Lori Simpkins) officers-2438 toastmastersclubs.org 2438 This email address is being protected from spambots. You need JavaScript enabled to view it. Subject: Re: Tonight's meeting
SUCCESS2 Fri Mar 15 16:33:57 UTC 2013 This email address is being protected from spambots. You need JavaScript enabled to view it. (Lori Simpkins) officers-2438 toastmastersclubs.org 2438 This email address is being protected from spambots. You need JavaScript enabled to view it. Subject: Re: Tonight's meeting
SUCCESS2 Fri Mar 15 16:33:57 UTC 2013 This email address is being protected from spambots. You need JavaScript enabled to view it. (Lori Simpkins) officers-2438 toastmastersclubs.org 2438 This email address is being protected from spambots. You need JavaScript enabled to view it. Subject: Re: Tonight's meeting
SUCCESS2 Fri Mar 15 16:33:57 UTC 2013 This email address is being protected from spambots. You need JavaScript enabled to view it. (Lori Simpkins) officers-2438 toastmastersclubs.org 2438 This email address is being protected from spambots. You need JavaScript enabled to view it. Subject: Re: Tonight's meeting
SUCCESS2 Fri Mar 15 16:33:57 UTC 2013 This email address is being protected from spambots. You need JavaScript enabled to view it. (Lori Simpkins) officers-2438 toastmastersclubs.org 2438 This email address is being protected from spambots. You need JavaScript enabled to view it. Subject: Re: Tonight's meeting
SUCCESS2 Fri Mar 15 16:33:57 UTC 2013 This email address is being protected from spambots. You need JavaScript enabled to view it. (Lori Simpkins) officers-2438 toastmastersclubs.org 2438 This email address is being protected from spambots. You need JavaScript enabled to view it. Subject: Re: Tonight's meeting
SUCCESS2 Fri Mar 15 16:33:57 UTC 2013 This email address is being protected from spambots. You need JavaScript enabled to view it. (Lori Simpkins) officers-2438 toastmastersclubs.org 2438 This email address is being protected from spambots. You need JavaScript enabled to view it. Subject: Re: Tonight's meeting

Why does she think the emails are not working?

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Email - correct address and website 11 years 2 months ago #24306

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Brian, thank you for your assistance.

I will ask Anna to check her spam folder.

Lori - I believe she tried to send emails using the following 2 methods:

1- replied to an email sent by Carol to BTM general membership. Lori did not receive a copy of the email. I am not sure which email it was sent to.

2 - tried to send an email to BTM officers from the BTM website that she never received - she should have received a copy as a BTM officer.

It looks like BTM website is setup correctly with the email: This email address is being protected from spambots. You need JavaScript enabled to view it. - I am not sure why the email was not sent and why she did not receive a copy. I will ask her to email me the next time she encounters an issue.

Thanks again for your time
BTM officers
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Email - correct address and website 11 years 2 months ago #24307

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when did you send the email to the officers and what email address did you use?

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Email - correct address and website 11 years 2 months ago #24313

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Brian,

I believe Lori tried to send officer emails using the link on the BTM website on Thurs (3/14) and Fri (3/15).

I will update the BTM officers and membership to use the correct email going forward.

Thank you for your assistance.
Paul
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Email - correct address and website 11 years 2 months ago #24317

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I already provided an example of Lori sending to the officer list and the server did send the email to her, see example of march 15.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Email - correct address and website 11 years 2 months ago #24319

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Brian - thank you for your assistance with this.
BTM Officers
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