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Duplicate emails are receieved from same reply 12 years 3 months ago #20132

  • pjlyons87
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Club 4611
We had the agenda settings set up to include all members on replies.
Out of offices and other replies are duplicated and received several times (11 times).

Is the your mail server responding to our OOO and forwarding to all members?

This seems to have started a few weeks ago and could be related to the release on 7/31/2012.

I have switched the setting to now to just send to Offices and Toastmaster because of many complaints.
Club # 4611
Site address 4611.toastmastersclubs.org/
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Duplicate emails are receieved from same reply 12 years 2 months ago #20582

  • Brian
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The reason we gave the clubs choices is so they can manage the level of emails they get from the server.

remember that is it is set to all members then those members who have out of office reply will sent them to the entire group including themselves. Depending on their mail server may create a loop.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Duplicate emails are receieved from same reply 12 years 2 months ago #20584

  • SteveTheTechie
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Another approach you may want to try is to just temporarily delete the email addresses (from their profile) for those members you are getting the Out-Of-Office notifications for. This way, the Out-Of-Office would not get triggered since no email would be sent. Just make sure you store the deleted email addressses someplace so you can restore them later. Also, I recommend that you send one email to the affected member telling them to contact you when they return so you will know when to restore their emails.

This is a bit more website admin management for you, but that would probably take care of the situation without requiring you to change the agenda replies setting, which would affect many more in your membership.

For the future, perhaps we should allow members to put a "Suspend club emails to me until after the following date:" setting in their profiles. It may be a useful feature add. (improvement suggestion?)
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Duplicate emails are receieved from same reply 12 years 2 months ago #20585

  • RogerM
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A handy place to store them is in the officers notes section
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Duplicate emails are receieved from same reply 12 years 2 months ago #20595

  • pjlyons87
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I had changed the settings to just send to Toastmaster and Officers and this was sufficient.
If members wanted to reply to all memebers they just used the members group email.

The issue has recently resolved on its own.

Our club is a corporate one so managing emails like suggested is not a realistic option.
Club # 4611
Site address 4611.toastmastersclubs.org/
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