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TOPIC:

Transfer DNS records to a new Service Provider 11 years 10 months ago #21197

Sarah
Topic Author
Visitor

Hi there,

I need to do a DNS zone transfer of our club's external website from the Free Toast Host name servers NS1.FREETOASTHOST.US and NS2.FREETOASTHOST.US to our new DNS service provider. When I try to initiate an AXFR zone transfer from my new service provider, I get an error saying permission is denied.

From what I've read in this support forum, Free Toast Host used to provide DNS services back in the 1.0 days. Now that FTH has upgraded to version 2.0, those services are no longer provided, and we no longer have access to them.

Is there someone at FTH who still has access to the old name servers?

Thanks in advance!

Sarah

The topic has been locked.

Transfer DNS records to a new Service Provider 11 years 10 months ago #21203

Jane Atkinson Offline Administrator Posts: 4049 Thank you received: 887	Please give us your club number so that we can help you. Secretary, Ernst&Young Achieving Potential, club 1137486 (Auckland, NZ) FreeToastHost Field Officer, District 112 (Northern New Zealand) Spare yourself anxiety and Backup your site regularly.
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Transfer DNS records to a new Service Provider 11 years 10 months ago #21205

Brian Offline Administrator Posts: 11878 Thank you received: 3922	1) FTH2 does not provide name servers you need to use the name server from your registrar. 2) please refer to these FAQ to setup your domain support.toastmastersclubs.org/domain-set...r-various-registrars Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.

Transfer DNS records to a new Service Provider 11 years 10 months ago #21233

Sarah Topic Author Visitor	Hi Jane, Thanks for your help. My member ID is 02459499.
	The topic has been locked.

Transfer DNS records to a new Service Provider 11 years 10 months ago #21234

Sarah
Topic Author
Visitor

Hi Brian,

Thanks for the quick response. I had previously read through and tried the HowTo articles you posted, but they don't seem to help, because the old FTH 1.0 nameservers do not permit my DNS service provider's name servers to do the AXFR. If you do a DNS whois on scrantontoastmasters.org, you'll see that our DNS records are still managed by the FTH.

Do you have access to the old name servers?

Sarah

The topic has been locked.

Transfer DNS records to a new Service Provider 11 years 10 months ago #21240

Jane Atkinson
Offline
Administrator
Posts: 4049
Thank you received: 887

Sarah, the FTH 1.0 nameservers have disappeared. You would have to use your own ISP's nameservers to point to the FTH 2.0 IP address.

I'm assuming that this means editing the DNS records by hand. I'm no expert on this stuff, so it might pay to wait until someone else confirms this.

Secretary, Ernst&Young Achieving Potential, club 1137486 (Auckland, NZ)
FreeToastHost Field Officer, District 112 (Northern New Zealand)

Spare yourself anxiety and Backup your site regularly.

The topic has been locked.

Transfer DNS records to a new Service Provider 11 years 10 months ago #21246

Sarah
Topic Author
Visitor

Hi Jane,

I discovered that I have to do a transfer of our domain registration before I can get a new DNS service provider to manage our DNS records and redirect scrantontoastmasters.org to the FTH 2.0 IP address. Tucows currently manages our registration, which is why it shows up in the DNS whois lookup.

Well, I guess we can consider this case closed until I've done a little more legwork. I really appreciate your help with this.

Cheers!
Sarah

The topic has been locked.