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Cannot see upload button 11 years 10 months ago #23248

KevinZ Topic Author Visitor	There was a uploading button at the upper-left corner of the File Manager window. But I cannot see it now, see the attached screenshot. Any idea?
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Cannot see upload button 11 years 10 months ago #23250

Brian Offline Administrator Posts: 12015 Thank you received: 3948	1) please post your club number in every post. 2) What OS and Browser version are you using? 3) no attachment posted. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
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Cannot see upload button 11 years 10 months ago #23252

KevinZ Topic Author Visitor	1) Club #5173 2) Windows, IE8 3) Screenshot is attached this time. Attachments:
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Cannot see upload button 11 years 10 months ago #23253

Brian Offline Administrator Posts: 12015 Thank you received: 3948	I just logged into your site as site admin with IE8 and everything looks fine. I suggest you log out of your site as admin, close your IE8 and delete the temporary internet files/cache. Then login again as the site admin. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
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Cannot see upload button 11 years 10 months ago #23254

KevinZ Topic Author Visitor	How to delete the temp cache?
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Cannot see upload button 11 years 10 months ago #23255

Brian Offline Administrator Posts: 12015 Thank you received: 3948	Google is your friend windows.microsoft.com/en-CA/windows-vist...orary-Internet-files Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
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Cannot see upload button 11 years 10 months ago #23256

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

Kevin,

Please also verify that you have Adobe Flash installed and up to date.
get.adobe.com/flashplayer/

The system uses it for file uploading.

Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.

The topic has been locked.

Cannot see upload button 11 years 10 months ago #23257

KevinZ Topic Author Visitor	I have tried what Brian suggested, but still cannot see the button. I need to have my IT administrator to update the Adobe Flash, so I will let you know next week. Thank you, guys! Have a nice weekend.
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Cannot see upload button 11 years 10 months ago #23334

KevinZ Topic Author Visitor	The upload button (Select File(s)) is back after updating the Flash Player. Thank you, Brain and Steve!! Kevin
	The topic has been locked.