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TOPIC:

Member Password Not Recognized 10 years 11 months ago #25059

heathholt Topic Author Visitor	We have a club member who's password is not recognized. She has made many entries, but no luck so far. I am the website administrator. Can I reset the password?
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Member Password Not Recognized 10 years 11 months ago #25060

Brian Offline Administrator Posts: 11642 Thank you received: 3880	1) please post you club number in every post 2) what is the members first name? Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
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Member Password Not Recognized 10 years 11 months ago #25061

heathholt Topic Author Visitor	Club 1362 Member First Name: Faye
	The topic has been locked.

Member Password Not Recognized 10 years 11 months ago #25063

Brian
Offline
Administrator
Posts: 11642
Thank you received: 3880

The authorization email was sent to her, as this is a military email address, I hope it makes it through their spam filters.

Apr 29 20:07:48 toastmastersclubs sendmail[32715]: r3TK7jf5032673: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:03, xdelay=00:00:03, mailer=esmtp, pri=120890, relay=offutt-mail3.afnoc.af.mil. [132.3.49.20], dsn=2.0.0, stat=Sent (+OK message queued for delivery.)

I hope she is using a computer with Internet explorer 8 or 9 or 10 we do not support IE7

also she will need to check her IE cookie settings to this FAQ
support.toastmastersclubs.org/logging-in...orer-cookie-settings

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560

The topic has been locked.

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