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Toastmaster Members not receiving toastmaster emails 11 years 7 months ago #25116

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Hello. Please see the email string below. Several members of the Buffalo Toastmasters are not receiving emails using toastmaster emails.

Any assistance that you can provide would be greatly appreciated. email addresses involved:

This email address is being protected from spambots. You need JavaScript enabled to view it.
This email address is being protected from spambots. You need JavaScript enabled to view it.


From: "Dorrie Weinig" <This email address is being protected from spambots. You need JavaScript enabled to view it.>
To: This email address is being protected from spambots. You need JavaScript enabled to view it.
Cc: "Walter" <This email address is being protected from spambots. You need JavaScript enabled to view it.>, "roger surdahl" <This email address is being protected from spambots. You need JavaScript enabled to view it.>, This email address is being protected from spambots. You need JavaScript enabled to view it.
Sent: Wednesday, May 1, 2013 9:03:56 PM
Subject: Fw: Buffalo Toastmaster Email Addresses

Hi Paul,

So you might have heard...I am not getting any emails from this group email address. I thought you and I had resolved this, but when I look at the emails around March 4th I realized all we checked was that I could send emails using the club address, but I never received them.

I tested our website by forcing it to send me authentication information for my password. That worked....it was sent to my This email address is being protected from spambots. You need JavaScript enabled to view it. account as expected.

I then tested by sending emails from the website to the members@buffalo--blah--blah address....I didn't get an email, but Walter did. I also tested members-2438@blah--blah just for kicks and the same result....Walter received it, but I did not.

I checked my profile and the email address seems to be right. Nothing is appearing in my spam folder so my guess is that somewhere magical goblins are eating up my emails from Buffalo Toastmasters. That's my story and I'm sticking to it!

It's possible that at least Roger is having this problem as well -- I cc'd him directly on this email to see if he received the emails below. Roger, there were also emails about new members tonight....I didn't get those either.

Is there somewhere else an email for me could be logged that is causing this issue?

Help me...I feel so left out :-(

Dorrie


Forwarded Message
From: Walter Weinig <This email address is being protected from spambots. You need JavaScript enabled to view it.>
To: "This email address is being protected from spambots. You need JavaScript enabled to view it." <This email address is being protected from spambots. You need JavaScript enabled to view it.>
Sent: Wednesday, May 1, 2013 8:52 PM
Subject: Fw: Buffalo Toastmaster Email Addresses
Walter T. Weinig, PG
Sent from my Android device
+1.303.641.5636
From: Toastmasters Club 2438 on behalf of Paul Murphy,CC <This email address is being protected from spambots. You need JavaScript enabled to view it.>; To: This email address is being protected from spambots. You need JavaScript enabled to view it. <This email address is being protected from spambots. You need JavaScript enabled to view it.>; Subject: Buffalo Toastmaster Email Addresses Sent: Thu, May 2, 2013 2:47:37 AM
Hello BTM members,
The following is a summary regarding BTM email:
To access BTM Members or Officers email using the BTM Website:
Go to the BTM Website
Logon as a member using your member information
In the "Members Only" section, Click on the link "Club E-mail Addresses"
A new window should appear with several email address links, including:
This email address is being protected from spambots. You need JavaScript enabled to view it.
This email address is being protected from spambots. You need JavaScript enabled to view it.
To send email to BTM Members or Officers using your personal email (e.g. email sent from your google account):
BTM members: This email address is being protected from spambots. You need JavaScript enabled to view it.
BTM officers: This email address is being protected from spambots. You need JavaScript enabled to view it.
Please note that the following email address is not current: This email address is being protected from spambots. You need JavaScript enabled to view it.
Please use This email address is being protected from spambots. You need JavaScript enabled to view it.
Please note that the following email address is not current: This email address is being protected from spambots. You need JavaScript enabled to view it.
Please use: This email address is being protected from spambots. You need JavaScript enabled to view it.
Thank you
Paul

From: "Toastmasters Club 2438 on behalf of Carol Sue Shride" <This email address is being protected from spambots. You need JavaScript enabled to view it.>To: "This email address is being protected from spambots. You need JavaScript enabled to view it." <This email address is being protected from spambots. You need JavaScript enabled to view it.>Sent: Wednesday, May 1, 2013 7:56:34 PMSubject: Re: Proposal to accept two new members into our club

How or where does one access the This email address is being protected from spambots. You need JavaScript enabled to view it. email?

Thanks,
Suzie

On May 1, 2013, at 7:53 PM, Toastmasters Club 2438 on behalf of Walter Weinig, CC wrote:

Trying a send to Members-2438. Yes on both!
Walter T. Weinig, PG
Sent from my Android device
+1.303.641.5636
From: Walter Weinig <This email address is being protected from spambots. You need JavaScript enabled to view it.>; To: This email address is being protected from spambots. You need JavaScript enabled to view it. <This email address is being protected from spambots. You need JavaScript enabled to view it.>; Subject: Re: RE: Proposal to accept two new members into our club Sent: Thu, May 2, 2013 1:39:51 AM
Yes on both!
Walter T. Weinig, PG
Sent from my Android device
+1.303.641.5636



From: Toastmasters Club 2438 on behalf of Roger Surdahl, CC, CL <This email address is being protected from spambots. You need JavaScript enabled to view it.>; To: This email address is being protected from spambots. You need JavaScript enabled to view it. <This email address is being protected from spambots. You need JavaScript enabled to view it.>; Subject: RE: Proposal to accept two new members into our club Sent: Thu, May 2, 2013 1:06:18 AM
This is a good way to see who is getting the e-mails! I vote yes.
/Roger
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Toastmaster Members not receiving toastmaster emails 11 years 7 months ago #25138

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When Debra is sending the emails is she putting anything in the CC or BCC
Is she putting anything besides This email address is being protected from spambots. You need JavaScript enabled to view it. in the TO ?

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Toastmaster Members not receiving toastmaster emails 11 years 7 months ago #25179

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No, sounds like she is using "To" only.

Per Dorrie:
"My problem isn't with sending. ...I have used the members@ with no problem
My problem is with receiving."

Thanks
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Toastmaster Members not receiving toastmaster emails 11 years 7 months ago #25180

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Roger also reports not receiving Buffalo Toastmaster Emails.

This email address is being protected from spambots. You need JavaScript enabled to view it.
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Toastmaster Members not receiving toastmaster emails 11 years 7 months ago #25230

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Hello. The email below was sent to the BTM membership.

This email address is being protected from spambots. You need JavaScript enabled to view it. did not receive a copy.

It sounds like Dorrie (her email listed above) is not receiving any BTM emails.

Any possible solutions are most welcome.

Thank you for your assistance.
Paul


From: "Toastmasters Club 2438 on behalf of Paul Murphy,CC" <This email address is being protected from spambots. You need JavaScript enabled to view it.>
To: "This email address is being protected from spambots. You need JavaScript enabled to view it." <This email address is being protected from spambots. You need JavaScript enabled to view it.>
Sent: Saturday, May 4, 2013 1:54:07 PM
Subject: BTM Meeting Agenda Templates

Fellow BTM Members,

A quick update regarding BTM meeting agendas.

Branded Toastmaster meeting agenda templates have been uploaded to the BTM website. This includes black/white & color.

To access the agenda templates logon to the BTM website using your BTM credentials. On the left side of the window you should see a link for "Member Downloads". The templates, in Word format, can be downloaded from there.

Please respond to This email address is being protected from spambots. You need JavaScript enabled to view it. letting me know that you received this update.

Thank you
Paul
VP PR
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Toastmaster Members not receiving toastmaster emails 11 years 7 months ago #25245

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You need to make sure the email addresses are correct in membership Management

You have Roger Surdahl, CC, CL This email address is being protected from spambots. You need JavaScript enabled to view it. that is NOT the email you posted in the thread.
This email address is being protected from spambots. You need JavaScript enabled to view it.

We are still looking at why dorrie is not getting the emails to This email address is being protected from spambots. You need JavaScript enabled to view it.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Toastmaster Members not receiving toastmaster emails 11 years 7 months ago #25253

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Thank you for the update.
We are checking with Roger and will update Dorrie.
We appreciate your assistance with this.
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Toastmaster Members not receiving toastmaster emails 11 years 7 months ago #25255

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We found Dorrie's error. In her profile she put the SAME email address in both boxes and did not put a tick in the send to both, as the same we in both no email was sent.

i have removed the duplicate email address. and told the programmer.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Toastmaster Members not receiving toastmaster emails 11 years 7 months ago #25264

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Brian,
Thank you for your assistance w/this - very much appreciated. I have updated Dorrie as well as the BTM officers.
Thanks again
Paul
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