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Site Admin Password - Club 0008874 11 years 6 months ago #25906

geoffmorrissey8874
Topic Author
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New Member
Posts: 5
Thank you received: 0

OK, It has been more than one month. I still cannot access the club admin function to update details and add new members to our mailing list.

I was getting an error message that apparently did not like the email address for site admin. It suggested I change the official club contact email on the TI site ... done!

Now, when I try to login and click on the "forgot password" link it tells me that an email has been sent immediately and to contact ToastmastersClub Support if not received. NOT RECIEVED and getting very frustrated.

Please assist me to get a new password so that I can update our website.

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Site Admin Password - Club 0008874 11 years 6 months ago #25909

RogerM Visitor	As long as the TI site is correct, you can submit a change form and you will be sent an admin change. www.toastmastersclubs.org/change/
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Site Admin Password - Club 0008874 11 years 6 months ago #25911

geoffmorrissey8874
Topic Author
Offline
New Member
Posts: 5
Thank you received: 0

I don't know what is happening!

The TI information is correct yet I can't enter anything on the change form and submit it. See attached PDF with screen dumps.

First I get an error message when I enter the club number. Then if I close that message and complete the form, I get a greyed out submit button.

Your assistance would be greatly appreciated.

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Site Admin Password - Club 0008874 11 years 6 months ago #25912

RogerM Visitor	Geoff, According to what we have, you are already the admin. Check your email now (including your junk).
	The topic has been locked.

Site Admin Password - Club 0008874 11 years 6 months ago #25924

geoffmorrissey8874
Topic Author
Offline
New Member
Posts: 5
Thank you received: 0

Hello again.

I have been the admin since setting up the site, which is why I was surprised that the password no longer worked.

I finally received an email. Unfortunately, I clicked the "authorise" link before reading carefully. It appears that the email in the FTH records is a similar address to one I held with my old ISP.

So, now I don't know what to do.

My personal TI email address is correct. The club email contact address is the same.

I still cannot regain access to the admin functions. HELP!

The topic has been locked.

Site Admin Password - Club 0008874 11 years 6 months ago #25925

geoffmorrissey8874 Topic Author Offline New Member Posts: 5 Thank you received: 0	Finally worked out the problem. I used the TI club number which is prefixed by "000" and this didn't match the FTH club number. I have control once more. Thanks for your assistance.
	The topic has been locked.