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Is freetoasthost down? 11 years 5 months ago #25942

  • martinfcurtis
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Our site 6399.toastmastersclubs.org/ is only minimally rendering, while other sites are "timing out".

For example:
The connection has timed out
The server at 8639.toastmastersclubs.org is taking too long to respond.
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Is freetoasthost down? 11 years 5 months ago #25944

  • RogerM
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Your site opens for me.

What browser and version are you using?

Check these FAQs: support.toastmastersclubs.org/browser-co...orary-internet-files

support.toastmastersclubs.org/logging-in...orer-cookie-settings
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Is freetoasthost down? 11 years 5 months ago #25946

  • martinfcurtis
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Thanks for response.

More or less same problem with Firefox, Chrome, IE 10.

I've also tried several other FTH sites, and have same problem. Perhaps an internet glitch.
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Is freetoasthost down? 11 years 5 months ago #25948

  • Brad Smith
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Loads fine for me.
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Is freetoasthost down? 11 years 5 months ago #25950

  • martinfcurtis
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I've also tried from an Amazon instance...and it's exhibiting the same problem.

Thanks anyway.

Tried different DNS, flushed DNS...
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Is freetoasthost down? 11 years 5 months ago #25952

  • SteveTheTechie
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Loads fine for me, also.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Is freetoasthost down? 11 years 5 months ago #25953

  • pjlyons87
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I am having the same issue with 4611.toastmastersclubs.org/
My issue is similar to this one where it works fine when not on our company network, but most of our members are on the network when they need to access.

Issue started happening around the same time as others have reported around 2 weeks ago.

Is there a reason that from certain IPs the site would not respond?

Here are the details from the firewall logs:
Outbound:
"Built outbound tcp connection 3632915112 for OUTSIDE:50.19.253.65/443 (50.19.253.65/443) to INSIDE:10.12.10.116/22546 (162.107.240.253/22546)"

Website reply back to us:
"Teardown tcp connection 3632910335 for OUTSIDE:50.19.253.65/80 to INSIDE:10.12.10.116/8123 duration 0:00:30 bytes 0 SYN Timeout"

So we are getting there but we are not getting a reply back from them within 30 seconds. The connection times out and dies. Looks like others are having the same issue.
Club # 4611
Site address 4611.toastmastersclubs.org/
The following user(s) said Thank You: Nyusha
Last edit: by pjlyons87. Reason: Wording update
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Is freetoasthost down? 11 years 5 months ago #25955

  • martinfcurtis
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I wonder if there's some sort of IP blocking.

I tried to crawl the site yesterday to bring it "local" to my computer to demo some of the functionality (look and feel at least). I didn't give it much thought, but the crawl was unsuccessful, and that's when the problem may have started.

All other members have been successful in connecting to it - and they probably use same ISP.

The Amazon instance doesn't work...but that might make sense and it is potentially a vector for webcrawlers.

Any thoughts?
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Is freetoasthost down? 11 years 5 months ago #25956

  • SteveTheTechie
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This is something I think Brian will have to look into... he has access to more information and logs than the rest of us.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Is freetoasthost down? 11 years 5 months ago #25957

  • Jane Atkinson
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If access works fine when you're not on the company network, but is problematic when you are — then you need to talk to the company's IT people. They may have put a firewall or other security rule in place that's causing problems.
Secretary, Ernst&Young Achieving Potential, club 1137486 (Auckland, NZ)
FreeToastHost Field Officer, District 112 (Northern New Zealand)

Spare yourself anxiety and Backup your site regularly.

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Is freetoasthost down? 11 years 5 months ago #25969

  • Nyusha
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Pretty much the same problem here. Tried 3 different club websites and just toastmastersclubs.org from the company network over the past couple of weeks and the connection times out on IE and on Chrome. No problem from mobile device at the same time. While I appreciate the sentiment of "talk to your IT people", I wonder: if several people started to have the same problem just recently all of a sudden, there maybe something going on on the other end.
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Is freetoasthost down? 11 years 5 months ago #25971

  • RogerM
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Nyusha,

Unfortunately, many corporations or government locations need to have the super tight restrictions to protect their products, people and clients. Being able to connect, while being a priority for club members, is not necessarily a priority for the company.

With that in mind, those that can connect using personal devices, not connected to the company network, may need to connect from home or with their mobile devices to maintain certain portions of the website until the website becomes a trusted site. The corporate club I was in relied on internal emails for communication while at the office, and the website outside of work hours. With FTH2, you have the flexibility of entering 2 email addresses to receive communications. I have my work email and my personal email in my profile.
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Is freetoasthost down? 11 years 5 months ago #25975

  • martinfcurtis
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I'm not on a work network...I'm trying to access from home.

I don't think there's anything going on with my router, but will try to have a look.
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Is freetoasthost down? 11 years 5 months ago #25980

  • SteveTheTechie
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If you find your FreeToastHost access blocked, always please post your IP address (see whatismyipaddress.com/ ) here so we can check if there is a server block on it.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
Last edit: by SteveTheTechie.
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Is freetoasthost down? 11 years 5 months ago #25981

  • Brian
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184.71.134.158 was blocked due to over 50 404 errors in 1 minute this is seen as a server attack and the IP is blocked.

The block has been removed

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
The following user(s) said Thank You: SteveTheTechie
Last edit: by Brian.
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Is freetoasthost down? 11 years 5 months ago #25983

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8.21.180.41 was blocked due to over 50 404 errors in 1 minute this is seen as a server attack and the IP is blocked.

The block has been removed.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Is freetoasthost down? 11 years 5 months ago #25985

  • martinfcurtis
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Thank-you everyone.
Mystery solved - unblocking my ip address solved the problem.

Funny thing was I was trying to get a "local" copy of our freetoasthost site to demo to our club members - as we don't have internet connectivity at club meeting.

Thanks everyone, and especially Brian for stepping into this.

Martin.

(what software used to protect the web server?)
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Is freetoasthost down? 11 years 5 months ago #25986

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Sorry we don't tell our secrets.

You obviously have a lot of bad links to images on your site and /or bad page references.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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