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TOPIC:

Changing people with access to the admin consul 10 years 9 months ago #26236

pgerman
Topic Author
Visitor

Paul German, DTM
Professionally Speaking
club # 1345088

I am currently listed as the administrator of the club site. There are some new officers that I would like to give admin rights to but NOT change them to the admin. I thought that there was a process to go through to do that. They have tried to use the admin username and password, but they can’t get in.

Also is there a way that I can take last year’s officers off of the “admin rights”?

Thank You

Paul German, DTM
This email address is being protected from spambots. You need JavaScript enabled to view it.
M: (585) 666-2778
www.linkedin.com/in/paulcgerman/

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Changing people with access to the admin consul 10 years 9 months ago #26246

Brian Offline Administrator Posts: 11647 Thank you received: 3880	1) There is only 1 site admin user and password per club website how your club manages the admin user is up to your club. 2) You need to use the drop down "Assign Officer, Guest, Former Member Status" under the main member box to change the officer roles Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
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Changing people with access to the admin consul 10 years 9 months ago #26250

pgerman
Topic Author
Visitor

Paul German, DTM
Club # 1345088 -Professionally Speaking

Thank you for your immediate response.

I get the single admin and officer pull-down on the membership part..

What I was trying to ask was:
1. I have given the admin console username and passwords to a few of the officers. A couple members have said that they can't get in.
2. As the administrator is there something I have to do to grant them admin privileges? I thought there was some process that was done to add me.
3. If I don't have to do anything do you have any thoughts about their log in problems?

Finally. if there are past officers that have the info to get into the admin function is there anything, (short of changing the password) that I can do to "un-grant" them access?

Thanks again
Paul

The topic has been locked.

Changing people with access to the admin consul 10 years 9 months ago #26251

RogerM Visitor	Paul, If you have given them the password and it is not working for them, make sure they know it is case-sensitive. Also, they may need to clear their cache and check their cookie settings. Cache: support.toastmastersclubs.org/browser-co...orary-internet-files Cookies: support.toastmastersclubs.org/logging-in...orer-cookie-settings
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Changing people with access to the admin consul 10 years 9 months ago #26252

Brian
Offline
Administrator
Posts: 11647
Thank you received: 3880

Since there is only 1 admin user there is nothing to do any user as they have to use that admin user and password.

If they are using Internet Explorer it has to be at least version 8 and they need to set the cookies as per this FAQ
support.toastmastersclubs.org/logging-in...orer-cookie-settings

Change the site admin password and don't give it out to those who do not need it.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560

Last edit: by Brian.

The topic has been locked.