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TOPIC:

Remove website with incorrect information 10 years 9 months ago #26537

SteveL
Topic Author
Offline
New Member
Posts: 4
Thank you received: 0

Club# 1460657

Hi Support,

We currently have two websites.

gleniristoastmasters.org.au/

gleniris.toastmastersclubs.org/

The first website has incorrect information - eg. wrong club email addresses. We would like to consolidate websites to avoid confusion and remove the first website and have a diversion in place to the second website.

How do I go about this?

Thanks for your help!

Stephen Lakey
VPE
Glen Iris Toastmasters
Club#1460657
gleniris.toastmastersclubs.org

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Remove website with incorrect information 10 years 9 months ago #26538

RogerM Visitor	Steve, From what I see, they are identical. Clear your cache and see if that fixes the issue. Also, because you have a custom domain, you do not need an alias.
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Remove website with incorrect information 10 years 9 months ago #26539

SteveL
Topic Author
Offline
New Member
Posts: 4
Thank you received: 0

Thanks for the quick response!

No luck on clearing Cache and have also tried on another computer.

Specifically when I login and click on Club E-mail Addresses they are different between the two websites.

eg. This email address is being protected from spambots. You need JavaScript enabled to view it. compared to This email address is being protected from spambots. You need JavaScript enabled to view it.

This email address is being protected from spambots. You need JavaScript enabled to view it. does not work which is the issue. Preference is to have just one website.

Regards,
Steve.

Stephen Lakey
VPE
Glen Iris Toastmasters
Club#1460657
gleniris.toastmastersclubs.org

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Remove website with incorrect information 10 years 9 months ago #26540

SteveTheTechie
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FreeToastHost Developer
Posts: 13529
Thank you received: 3831

From here:
www.viewdns.info/dnsreport/?domain=gleni...sters.org.au&redir=2

It does not look like your DNS settings are set correctly for your custom domain. That is likely why you have been having issues. Look here for guidance and correct information: support.toastmastersclubs.org/domain-set...r-various-registrars

Regardless of whether you want to ditch the custom domain name or fix it, you will likely want to contact your domain name registrar that the custom domain name was originally registered with. The following WHOIS report may provide some clues with regards to this:
www.whois.com/whois/gleniristoastmasters.org.au

Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.

Last edit: by SteveTheTechie.

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Remove website with incorrect information 10 years 9 months ago #26543

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

SteveL wrote:

eg. This email address is being protected from spambots. You need JavaScript enabled to view it. compared to This email address is being protected from spambots. You need JavaScript enabled to view it.

This email address is being protected from spambots. You need JavaScript enabled to view it. does not work which is the issue.

Members@... & members-1460657@... are actually supposed to be aliases for each other, but the members@... one only works correctly if your DNS settings are correct. It looks to me that your DNS settings are not correct. I believe that is the root of the problem.

The topic has been locked.

Remove website with incorrect information 10 years 9 months ago #26563

Brian Offline Administrator Posts: 11647 Thank you received: 3880	Your custom domain is not set up for email these records are incorrect gleniristoastmasters.org.au. 300 IN MX 10 smtp.smartyhost.com.au. mail.gleniristoastmasters.org.au. 300 IN CNAME mail.smartyhost.com.au. please refer to these FAQ Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.